Course Summary:

There is a strong correlation between customer satisfaction and the success of a business or department. A welcoming customer culture is one in which an organization is working to create satisfied customers from the inside-out.

All employees will benefit from learning about the importance of having a welcoming customer culture and a commitment to customer satisfaction.

Time: approximately 30 minutes

Learning Objectives:

• Understand the advantages of developing a customer culture.
• Identify the characteristics of a welcoming customer culture.
• Recognize the leading indicators of customer satisfaction.

Key Topics Include:

• What is Culture?
• What is Customer Culture?
• The Importance of Customer Culture
• Speed, Flexibility and Responsiveness
• Customer Service
• In Days Gone By
• What Makes Customers Happy? The Seven Rules
• Becoming Customer Focused
• Developing a Customer Focused System
• Measuring Customer Satisfaction
• Human Assets
• Internal Practices
• Raising Awareness
• Walk the Walk

Customer Service Total Items: 5 Total Time: 23 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. The series also provides an overview of creating a customer service department that useful tools for providing excellent customer service. Certification: None Audience: This series is for anyone who wants to learn about creating and maintaining good customer service. Features: Exercises allow learners to practice in the actual application being studied. A glossary provides a reference for definitions of unfamiliar terms. A file containing the text of the exercises. A skill assessment generates a customized learning path based on the results of a pre-test.

Customer Service (Videos) Total Items: 18 Total Time: 2.9 hour(s) Subscription Term: 12 month(s)

Summary:

Knowing what your customers really need is the key to providing high quality customer service. Being accessible, listening to concerns and resolving problems are fundamental when building customer loyalty. Our programs will help you develop the skills to achieve total customer satisfaction. Certification: None Audience: Non-Managers, Front Line Managers, Mid-Level Managers

Dealing with Difficult People Series Total Items: 7 Total Time: 8.27 hour(s) Subscription Term: 12 month(s)

Summary:

This series presents strategies for handling interpersonal tension in the workplace. In each course, learners will gain insight into analyzing situations, determining the best courses of action, and resolving problems. Scenarios and examples include working with difficult people in any organizational situation - supervisors, peers, and subordinates. Certification: Audience: This series is for anyone who is interested in establishing better working relationships with difficult peers, supervisors, or subordinates. Features: Instructional audio allows learners to hear instructional audio tracks for each course page. Flash scenarios use real world situations to illustrate course concepts. Decision Point activities allow learners to work toward an outcome in an interactive environment. Bookmarking tracks a learner's progress in a course. Exercises allow learners to practice in the actual application being studied. A glossary provides a reference for definitions of unfamiliar terms. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test.

Course Summary:

Our perceptions tend to define our reality. Nowhere is this more true then when we are working with difficult customers. See the situation as a confrontation and that's what it becomes. See it as an opportunity to be a problem solver and that's what you become.

This course presents techniques for changing our perceptions and as a result, our attitudes and practices toward our customers. The result is a positive outcome for all parties concerned.

Time: approximately 30 minutes

Learning Objectives:

• Recognize how perceptions affect customer service.
• Identify communication skills that help determine what customers really want.
• Understand how to separate business issues from personal attacks.

Key Topics Include:

• No Laughing Matter
• Reality is Perception
• Approach Customers with a Positive Attitude
• Being a Professional Problem Solver
• The Business of Customer Service
• The Change Begins With You
• Helping Others to Change
• Listen Carefully
• Don't Take it Personally
• Be Patient
• Find Out What They Really Want
• Pause Before You Answer
• Handling Different Types of Problems
• Take Ownership
• Follow Up
• The Golden Rule

Course Summary:

Numbers, whether you love them or loathe them, factor into everything that you do. Sustained success in an organization may very well depend on your ability to comfortably and accurately work with numbers.

This course provides a review of basic math skills that, coupled with reasoning and problem solving skills, can enhance your proficiency in basic math.

Time: approximately 30 minutes

Learning Objectives:

• Understand basic math concepts.
• Determine the correct way to solve basic math problems.
• Recognize the role math plays in our daily lives.

Key Topics Include:

• The Numbers Game
• Concepts to be Covered
• Using a Calculator
• Defining the Problem
• Testing Your Reasoning Skills
• Half of One Thing, Fifty Percent of Another
• Do the Math
• Working with Fractions
• The Value of Time
• Not Your "Average" Concept
• Playing it Right Down the Middle
• Determining the Mode
• Expressing Data as a Ratio
• Finding the Area
• Mathematics From Across the Pond
• Metric System Explained: Length
• Conversion Calculator: Length
• Metric System Explained: Mass
• Conversion Calculator: Mass
• Metric System Explained: Volume
• Conversion Calculator: Volume
• Reference Charts

Basics of Business Math Total Items: 6 Total Time: 16 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed for users who want to improve their basic math skills. It covers basic mathematical calculations commonly used in business settings. Courses cover computing fractions and decimals, the order of operations for combined computations, and solving equations and word problems. It includes the use of proportions, ratios, and percentages, and also provides instruction on the use of a calculator for business applications. Certification: None Audience: This series is for all who want to improve their ability to work with fractions. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

Finance (Videos) Total Items: 7 Total Time: 1.3 hour(s) Subscription Term: 12 month(s)

Summary:

Finance is the language of business. People who have strong financial analysis abilities can enhance their organization's value in the marketplace. Our finance programs focus on the principles and strategies of finance and how you can help support the financial goals of your organization. Certification: None Audience: Non-Managers, Front Line Managers, Mid-Level Managers

Sarbanes-Oxley Act Total Items: 2 Total Time: 6 hour(s) Subscription Term: 12 month(s)

Summary:

The Sarbanes-Oxley Act of 2002 will have a long lasting impact on the governance and financial accountability of publicly held companies. This series will provide the learner with an overview of the Act. Learners will master guidelines for making company policies, procedures, systems, and controls Sarbanes-Oxley compliant. Learners will also examine management certification responsibilities and noncompliance penalties under the Act. Certification: None Audience: This series is for corporate finance and governance managers or for anyone who wants to learn more about the changes in rules and requirements that have resulted from the Sarbanes-Oxley Act. Features: Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. Exercises allow learners to practice in the actual application being studied. A skill assessment generates a customized learning path based on the results of a pre-test. A glossary provides a reference for definitions of unfamiliar terms. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Bookmarking tracks the learner's progress in a course. Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Search text enables learners to rapidly search all text within a course to easily retrieve information required.

Course Summary:

Organizations are learning that financial training isn't just for the finance department. Educating all employees in financial basics will help them make better business decisions and be smarter with their own personal investments. Designed for the financial novice, this course is an ideal introduction to one of the most common pieces of a financial analysis, the balance sheet.

This course includes a sample balance sheet, descriptions of key elements of the balance sheet, key ratios, and more.

Time: approximately 30 minutes

Learning Objectives:

• Recognize why understanding a balance sheet is important.
• Understand assets, liabilities and equity.
• Identify key ratios in analyzing a balance sheet.

Key Topics Include:

• Sample Balance Sheet
• Understanding a Balance Sheet
• Assets
• Liabilities
• Equity
• Balance Sheets
• Balance Sheets - Assets
• Balance Sheets - Liabilities and Equity
• Key Ratio No. 1 - The Current Ratio
• Key Ratio No. 2 - The Quick Ratio
• Using Common Sense to Spot the Red Flags
• Helpful Links

Course Summary:

Cash is king! When employees understand cash flow, it can help them make decisions that will better benefit the company, as well as improve their personal cash management abilities. Designed for the financial novice, this course explains the purpose and key elements of a cash flow statement.

Time: approximately 30 minutes

Learning Objectives:

• Recognize the importance of a cash flow statement.
• Understand operating, investing and financing cash flow.
• Identify key numbers and terms in analyzing a cash flow statement.

Key Topics Include:

• Sample Cash Flow Statement
• Understanding a Cash Flow Statement
• Reading Between the Lines
• Operating Cash Flow
• Accounts Receivable
• Is Money Coming In or Going Out?
• Investing Cash Flow
• Financing Cash Flow
• Analyzing the Statement of Cash Flows
• Helpful Links

Course Summary:

Organizations are learning that financial training isn't just for the finance department. Educating all employees in financial basics will help them make better business decisions and be smarter with their own personal investments. Designed for the financial novice, this course is an ideal introduction to one of the most common pieces of a financial analysis, the income statement.

This course includes a sample income statement, explanations of the purpose and typical use of an income statement, and key terms and ratios.

Time: approximately 30 minutes

Learning Objectives:

• Recognize why understanding an income statement is important.
• Identify and explain revenue, expenses and profit.
• Understand key numbers and terms associated with analyzing an income statement.

Key Topics Include:

• Sample Income Statement
• The Importance of Understanding an Income Statement
• Revenue
• Determining Your Expenses
• Cost of Goods Sold
• Figuring in Other Costs
• "Show Me the Money"
• Key Terms and Ratios
• Analyzing Income Statements
• Looking for Trends
• Industry Comparisons
• Stay Up to Date
• How Income Statements Affect You
• Helpful Links

Course Summary:

For the most part, children with neurological disorders will appear no different than any other child in your class. In terms of behavior, however, they will present challenges that will go above and beyond what a neurotypical (i.e., without neurological disorders) child might present. Because of that, you will need to develop a comprehensive plan that takes their differences into account.

This course contains 3 parts: an introduction and two modules focused on specific issues within the plan. In the first module, the focus is on how to detect the warning signs of an emotional meltdown which will help you to establish a basic framework of understanding that you can use to assist you as you prepare your individual classroom plan (ICP). In the second module, the focus shifts on how to actually handle a situation when a meltdown, rage or tantrum occurs. Additionally, the second module will provide information regarding peer relations and social skills; dealing with lying, stealing and swearing; daily routines and self-esteem building

Time: approximately 60 minutes

Learning Objectives, Module 1:

• Understand why children with neurological disorders experience emotional meltdowns
• Recognize the signs that an emotional meltdown is impending
• Define "sparks" and "triggers"

Learning Objectives, Module 2:

• Identify the various stages of a "meltdown"
• Recognize why children with neurological disorders might lie, swear or steal
• Understand why a routine is important to children with neurological disorders

Key Topics Include:

Module 1

• A Framework for Understanding
• Coping with Stress
• Consistently Inconsistent
• Teachers and Parents United
• Is it Just Behavior or is it the Disorder?
• The Downward Emotional Spiral
• Teacher Characteristics That Lead to Success
• Consistent Teaching Practices
• A Positive and Proactive Teaching Style
• Creating Structured, Yet Flexible Routines
• Communication Styles
• Communication Styles – Word Retrieval and Thought Processing

Module 2

• Tantrums, Rages and Meltdowns
• What Not to Do
• Maintaining Emotional Control
• Negotiating and Compromising
• Use of a Home Base or Safe Place
• The Rage Stage
• The Recovery Stage
• The All Clear Stage
• Public Rages
• Discipline
• Stuck Thinking and Obsessions
• Obsession and Compulsion
• Coping with Fear
• Peer Relations and Social Skills
• Dealing with Tics
• Dealing with Teasing

Course Summary:

Creating an effective influenza pandemic plan means preparing for every conceivable contingency. How well your community fares when under siege by a virulent flu virus will be directly related to how well local government has planned. "Siege" may seem like a melodramatic term, but the reality of a pandemic is that many people will become ill and some will possibly die from the illness. You don't beat a pandemic; you contain it, and how well you contain it will be directly related to how well you prepare.

In this course, you will learn how the five components of the overall pandemic plan fit together to form a cohesive unit and some of the key contingencies that will need to be addressed in each of these areas. Additionally, you will learn the importance of communication and cooperation, both internally among departments within local government, as well as with organizations within the community.

Time:Approximately 30 minutes approximately 30 minutes

Learning Objectives:

• Identify the issues that need to be addressed in each of the five components of a pandemic plan
• Recognize the importance of the Business Continuity Plan relative to the success of the overall plan
• Recognize the role that a Pandemic Plan for local government can have in minimizing the degree of illness and fatality that could occur in your community

Key Topics Include:

• Planning for Contingencies
• The Communications Plan
• The Security Plan
• What Are the Protocols?
• The Business Continuity Plan
• The Medical Plan
• The Training and Education Plan
• Look Beyond the Obvious
• Establishing Your Priorities
• Is It Legal?
• Absenteeism
• Keeping Departments Functioning

Course Summary:

For most of us, the unknown is at or near the top of the list of those things which frighten us. It is this fear of the unknown that causes people's breath to quicken when they hear the word "pandemic," especially when used in reference to a new disease or viral strain with no known vaccine or cure.

A pandemic causes more people to look to the government for help. The wider the pandemic spreads the more stress and strain that will be put on the government's resources, particularly in terms of manpower. What citizens of your community must also realize is that government, regardless of the level, cannot deal with a pandemic alone. Local government needs to plan and part of the planning efforts will involve interaction, not just with the more obvious participants such as healthcare professionals, but also business, industry, community organizations, church groups and the public in general.

Time:Approximately 30 minutes approximately 30 minutes

Learning Objectives:

• Identify the five components of a pandemic plan
• Recognize the difference between seasonal influenza and pandemic influenza
• Identify the four supervisors who report to the Planning Committee Director

Key Topics Include:

• Understanding the Influenza Virus
• Fighting the Virus
• Disease Prevention Recommendations
• Why Pandemic Planning is Important
• Step One – First Things First
• Step Two – Public Healthcare
• Step Three – Businesses and Other Local Groups
• Managing the Pandemic Planning Process
• Responsibilities of the Planning Committee Director
• Assembling the Plan

Course Summary:

Teaching is both a challenging and rewarding profession. Dedicated teachers, as well as paraprofessionals, counselors and administrators, can truly make a difference in the lives of students. On a daily basis, however, educators face many challenges, and none is more daunting than working with children who have neurological disorders. Fortunately, today there is much more information available on how to help children with these conditions. Yet even with this information, we still don't know for certain what causes the behavior of kids with neurological disorders.

In this course the learner will gain understanding regarding the different types of neurological disorders that impact children. The course will also address the symptoms typical of these conditions, how they impact the child's behavior in the classroom and finally how educators can intervene to make it easier for children to cope and therefore learn with minimal disruption to the classroom.

Time: approximately 30 minutes

Learning Objectives:

• Understand how neurological disorders impact a child's life at school and the impact they can have on the classroom
• Recognize some of the characteristics of Tourette Syndrome, Attention Deficit Hyper Activity Disorder and Obsessive Compulsive Disorder
• Identify the "triggers" and "sparks" that can precede an emotional meltdown

Key Topics Include:

• Success Begins with Understanding
• The Known and the Unknown
• Making Distinctions
• Tourette Syndrome
• TS and the Classroom
• Obsessive Compulsive Disorder
• Types of Obsessions
• OCD and the Classroom
• Attention Deficit Hyperactivity Disorder
• Categories Within ADHD
• Determining a Diagnosis of ADHD
• ADHD and the Classroom
• When Disorders Cross Over

Course Summary:

Asperger Syndrome is considered the mildest and highest functioning form of a variety of neurological disorders that make up what is known as the autism spectrum. What can make working with children with Asperger Syndrome (AS) both fascinating, and yet often frustrating as well is their apparent normalcy. While children with more severe forms of autism will exhibit symptoms that are much easier for the untrained eye to discern, a child with AS will initially appear to be no different than any other student, perhaps just a bit "quirky". In the case of children with Asperger Syndrome, however, appearances can be deceiving.

In this course, the learner will gain understanding regarding behaviors that are typical of children with AS, but even more importantly, the "why" behind those behaviors. Once teachers and staff have an understanding of the "why", working with a child with AS may still be challenging, but it won't be a mystery.

Time: Approximately 30 minutes

Learning Objectives:

• Understand the behaviors that children with Asperger Syndrome may exhibit
• Identify the triggers that lead to emotional meltdowns for children with Asperger Syndrome
• Recognize methods for dealing with triggers

Key Topics Include:

• Empathy and Acceptance
• Intelligence is Not the Issue
• Characteristics of Asperger Syndrome
• Poor Social Interactions
• Narrow Focus
• Unusual Sensitivities
• Lack of Flexibility and Spontaneity
• Stress and the Student with AS
• Filtering Inhibitions
• Awareness of "Triggers"
• Riding out the Behavioral Roller Coaster
• A Neurological Model

Estate Planning Total Items: 9 Total Time: 25 hour(s) Subscription Term: 12 month(s)

Summary:

This series helps users understand the various considerations in planning an estate. It provides an overview of the terms and resources needed to prepare an estate plan, and explains how to determine assets, will preparation strategies and considerations, trusts, and retirement issues. Also covered are tax strategies to implement in your estate planning. This series also offers guidance on revising an estate plan throughout life changes. Certification: None Audience: This series is for anyone who is interested in learning more about estate planning. Features: Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. A file containing the text of the legal documents presented in the course. Activities that allow users to apply course concepts in an interactive questioning environment. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

Home Business Total Items: 4 Total Time: 20 hour(s) Subscription Term: 12 month(s)

Summary:

This series offers guidance on starting and managing a home-based business. It provides an overview of the options available in creating a home-based business and how to evaluate these options. Topics related to financing are examined, including writing a business plan and preparing financial statements, evaluating financing options, planning for personal expenses, and preparing for the loan application process. Office management considerations are covered, including equipment and insurance, hiring others, keeping the books and other tax considerations, and maintaining a professional image. Certification: None Audience: This series is for anyone who is interested in learning more about starting and managing a home-based business. Features: Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

Investing Fundamentals Total Items: 6 Total Time: 22 hour(s) Subscription Term: 12 month(s)

Summary:

This series covers basic investing information and strategies. Fundamental topics covered include planning your financial goals, budgeting, managing diversification and risk, and options for retirement savings. Organization of finances is covered in detail, including analyzing net worth, putting aside emergency funds, and proper record keeping. An in-depth examination of investment options, including stocks, bonds, and mutual funds, is provided. The series concludes with a thorough discussion of planning for the future with solid investment strategies, retirement planning, and insurance coverage. Certification: None Audience: This series is for anyone who is interested in learning more about the ways to grow their money using stocks, bonds, and mutual funds. Features: Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

Building Relationships Series Total Items: 3 Total Time: 5.00 hour(s) Subscription Term: 12 month(s)

Summary:

How do you build strong networks within your company and among industry peers? How do you communicate effectively with different types of people in the workplace and get your point across clearly? This series will help you build bridges and improve your business relationships. Certification: Audience: This series is for anyone interested in building professional relationships. Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Flash scenarios use real world situations to illustrate course concepts. Streaming video scenarios illustrate real world issues and solutions discussed in the course. Audio accompanies each lesson page throughout the course. Decision Point activities allow learners to work toward an outcome in an interactive environment. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A glossary provides a reference for definitions of unfamiliar terms. Bookmarking tracks a learner's progress in a course.

Career Development (Videos) Total Items: 2 Total Time: 2.2 hour(s) Subscription Term: 12 month(s)

Summary:

It is your responsibility to take charge of your own career path. Our career development programs will help you set goals, create an effective career plan and manage your own professional development and growth. Certification: None Audience: Non-Managers, Front Line Managers

Course Summary:

How do you build strong networks within your company and among industry peers? How do you communicate effectively with different types of people in the workplace and get your point across clearly? This series will help you build bridges and improve your business relationships.

Time: approximately 30 minutes

Learning Objectives:

• Understand the meaning of diversity
• Demonstrate knowledge of practical tools for applying principals of diversity in daily activities.
• Identify opportunities for individual growth by accepting and appreciating diversity in the workplace.

Key Topics Include:

• Understanding Diversity
• A Working Definition
• Perception Versus Reality
• Tracing the Roots of Diversity
• A Look Back in History
• "Melting Pot," "Diversity Salad" or "Multicultural Stew"?
• Understanding Our Differences
• Working on Diversity
• Having a Plan
• The Next Step in the Process
• Why is Acceptance Difficult?
• Building on Understanding and Acceptance
• A Key Ingredient
• Valuing the Whole Person
• The Great Lesson of Diversity
• Universal Desires
• Benefits of Diversity in the Workplace
• Benefits of Diversity
• Diversifying the Workplace
• Varying Levels of Awareness
• All Things to All People?

Course Summary:

Smart managers know that employees are their most valuable asset. However, understanding how and when to recognize employees for their hard work is more than common sense.

This course outlines the importance of employee appreciation and recognition in an organization and provides suggestions about identifying and implementing cost-effective, high-impact methods and programs.

Time: approximately 30 minutes

Learning Objectives:

• Recognize the importance of employee appreciation and recognition and how it can positively impact the workplace.
• Identify low cost recognition programs and activities.
• Understand the most effective ways to deliver rewards and recognition to employees.

Key Topics Include:

• Employee Appreciation and Recognition
• Thoughtful Words are Free
• Recognition Drives Desired Behaviors
• The Power of Positive Reinforcement
• Who Should Receive Rewards and Recognition?
• Why Recognize and Reward Employees?
• Reward Employees in Front of Their Peers
• Other Forms of Motivation
• Reward Immediately
• Reprimand Versus Reward
• Who Gives the Recognition/Rewards?
• What Form Should the Recognition Take?
• Types of Recognition and Rewards
• Other Tangible Rewards
• How Should Recognition Be Communicated in the Organization?
• Self Audit

Course Summary:

While difficult to calculate, the costs of employee turnover are one of the largest expenses faced by any business. Great employees are expensive to recruit, train, and maintain -- so how can you keep them around for a long time?

This course provides an overview of traditional and modern retention methods, practical tips for open communication with employees, and top reasons why managers and companies fail to retain employees.

Time: approximately 30 minutes

Learning Objectives:

• Recognize the importance of employee retention and how it can impact a business.
• Identify low cost employee retention programs and activities.

Key Topics Include:

• The Only Constant is Change
• Old-School Retention Methods
• Retention Basics
• The Power of Communication
• It's a Two-Way Street
• Methods of Gathering Information
• Communicating Through Surveys
• Ask Your Employees for Their Opinions
• Share Information Openly - The Good, Bad and Ugly
• Understanding Common Organizational Goals
• Get the Right People in the Right Positions
• Too Much Focus on Compensation Can Harm the Organization
• Equitable Pay
• Creating a Team Versus an Individual Effort
• Show Respect for All Employees
• Appreciate Your Employees
• Holding People Accountable
• Provide Educational Opportunities
• Celebrate Wins Every Day!
• What Do Employees Look for in a Job?
• Why Do Managers Fail to Retain?
• Why Do Companies Fail to Retain?
• The Exit Interview

Course Summary:

Ethical behavior is the performance of everyday activities based on some type of code of conduct. Does your employer have a code of conduct? The code of conduct established for your place of employment should permeate the business at every level. Each individual will need to hold themselves accountable to that standard as well as their own personal code of conduct. Do you have a personal code of ethics? Have you ever thought about it? If not, perhaps now is a good time to start.

In this course, the learner will come to understand the importance of having a personal code of ethics as well as recognize the impact that making ethical choices has on our lives and the lives of others. Finally, learners will learn ways in which they can determine if their actions are ethical on a daily basis.

Time: approximately 30 minutes

Learning Objectives:

• Understand the importance of having a personal code of ethics.
• Recognize the impact that making ethical choices has on our lives and the lives of others.
• Identify ways in which we can determine if our actions are ethical.

Key Topics Include:

• Where to Begin?
• Why Discuss Ethics?
• Why Does it Matter?
• "I'm Just One Person"
• A Moral Compass
• Financial Ethics
• Need and Opportunity
• The Restaurant was Crowded
• Still Not Convinced?
• Office Supplies are for Everybody!
• Shades of Gray
• A Model Example
• Having Standards Makes the Decision Easier
• Self-Analysis
• Nobody's Perfect
• Kid-On-Your-Shoulder Test
• Ethics Checklist
• The Golden Rule
• Overwhelming Decisions
• What if Nobody Else Will Ever Know?
• It Doesn't Seem to Bother Some People

Course Summary:

Being elected to public office is a great responsibility. Your fellow citizens have shown they have trust and confidence in your ability to represent their interests with integrity. However, being an elected official also puts you in the public spotlight. As a result, the realities of serving your community as an elected official in the 21st-century can be imposing. You must understand the implications early in your political career. While spontaneity can be a good thing for most people, when it comes to public office, it is probably wiser to choose your words and your actions carefully. An off-the-cuff remark or action can be harmful to you, even when there was no bad intent on your part. The most important reason for ethical behavior, however, is because it's the right thing to do.

This course will provide learners with an understanding of basic ethical standards found in most communities, how to make decisions when issues aren't black or white as well as what the consequences of even a perception of a breach of ethics can be.

Time: approximately 30 minutes

Learning Objectives:

• Define "ethical behavior" as it relates to elected officials
• Recognize why even the perception of impropriety can be damaging to your reputation and career
• Identify methods for determining whether an action is ethical when there is no black and white answer readily available to you

Key Topics Include:

• The Realities of Public Office
• Perception Defines Reality
• The Most Important Reason for Ethical Behavior
• Why Codes of Conduct Require Documentation
• Why Are Expectations Different?
• Code of Ethics
• Consider Appearances
• Potential Conflicts of Interest
• Divulging Confidential Information
• Ethics Checklist
• When Things Aren't Black or White
• Fulfilling Your Responsibilities

Course Summary:

Anger is not something that most of us might think we have to be prepared to deal with in our workplace, and yet more and more frequently, issues come up where conflict is involved. Regardless of the reasons, workplace anger is something that has to be dealt with as soon as the issue arises. Ignoring a problem will only allow it to become worse.

In this course, the learner will gain understanding regarding the importance of communication in dealing with employee anger, acquire knowledge regarding productive methods for dealing with employee anger, and finally learn to recognize the behavioral indicators preceding episodes of anger.

Time: approximately 30 minutes

Learning Objectives:

• Understand the importance of communication in dealing with employee anger.
• Identify productive methods for dealing with employee anger.
• Recognize the behavioral indicators preceding episodes of anger.

Key Topics Include:

• Managing Anger
• Be Aware of the Signs
• Communication is the Key
• Perception is Reality
• Communication is Contagious
• When Communication is Poor
• When Anger Erupts
• Resist the Urge for "Fight or Flight"
• Encourage Them to Talk
• Dealing with Feeling First, Then with the Issues
• Actively Listen
• Your Response
• Moving On to the Issues and Problem Solving
• Up on the Feelings
• Employee's Role
• Management
• When Employees Are Angry with Other Employees
• When Anger Can't Be Controlled

Course Summary:

Organizations committed to providing a comfortable and enjoyable working environment for their employees believe that employees should be treated and should treat each other with mutual respect, dignity and courtesy and also believe that harassment in the workplace is incompatible with the kind of workplace that our employees deserve.

In this course the learner will gain understanding of all employee rights regarding harassment, as well as the responsibilities and obligations of both the employer and employee in insuring a harassment free workplace. Also see Harassment - Supervisor Obligations, Harassment - What It Is, and Sexual Harassment Awareness: AB1825.

Time: approximately 30 minutes

Learning Objectives:

• Provide an understanding of an employee's rights.
• Provide an understanding of an employee's obligations.
• Provide an understanding of the employer's obligations.

Key Topics Include:

• Our Commitment to a Harassment-Free Workplace
• Definition of the "Workplace"
• Your Rights as an Employee
• Your Obligations as an Employee
• Steps You Can Take to Stop Harassment By Others
• Clearly Communicate Your Position - Do's and Don'ts
• Report Harassment in an Effective Manner
• Report Retaliation
• Investigation of Harassment Complaints
• Types of Corrective Actions That May Be Taken

Course Summary:

Managers and supervisors are not expected to be experts on harassment. They should, however, know enough about harassment law so they can be alert and sensitive to situations that might constitute harassment and so they understand the potential consequences to themselves and their employer.

In this course, the learner will gain understanding of an employer's obligations under the harassment laws, an understanding of a supervisor's special obligations and finally, an understanding of the potential liability for not complying with the harassment laws. Also see Harassment - Rights and Obligations, Harassment - What It Is, and Sexual Harassment Awareness: AB1825.

Time: approximately 30 minutes

Learning Objectives:

• Provide an understanding of an employer's obligations under the harassment laws.
• Provide an understanding of a supervisor's special obligations.
• Provide an understanding of the potential liability for not complying with the harassment laws.

Key Topics Include:

• Our Commitment to a Harassment-Free Workplace
• Harassment Laws
• A Cautionary Note
• An Employer's Obligations
• Types of Harassment
• Potential Liability for Violating the Harassment Laws
• Extent of Liability
• A Supervisor's Obligations
• Consequences to Supervisors

Course Summary:

Responsible organizations strive to provide a work environment that is free of harassment. Why? Harassment has a negative effect on employee morale, attendance, productivity, and quality, and in some cases, it is also illegal. Harassment has no positive effects! It makes no sense, from a business or legal perspective, to permit it in the workplace.

To help ensure a harassment free workplace, in this course, the learner will obtain a solid understanding of what the term "harassment" means as well as be provided examples of sexual harassment and other forms of harassment. Also see Harassment - Rights and Obligations, Harassment - Supervisor Obligations, and Sexual Harassment Awareness: AB1825.

Time: approximately 30 minutes

Learning Objectives:

• Provide a solid understanding of what the term "harassment" means.
• Provide examples of sexual harassment and other forms of harassment.

Key Topics Include:

• The Harassment-Free Workplace Policy
• Definition of Unlawful Harassment
• Protected Characteristics
• Sexual Harassment
• Determining Unwelcome Behavior
• Severe or Pervasive
• Adverse Job Benefits
• Forms of Harassment
• Examples of How Harassment Can Be Communicated
• Examples of Harassment
• Acceptable and Inappropriate Behaviors
• Tips for Conducting Yourself Appropriately

Course Summary:

While management and leadership skill sets often overlap, many business consultants and organizational experts consider the work done by leaders to be different from the work done by managers. Their contention is that a leader focuses on motivating people to achieve a common, often visionary goal. A manager ensures that tasks are completed correctly and on time according to existing policies and procedures.

This course will examine the differences between leadership abilities and managerial skills. Additionally, you will learn about the sorts of tasks typically performed by leaders and those tasks typically performed by managers. You will also gain insight into the ways that you can improve your management and leadership abilities.

Time: approximately 30 minutes

Learning Objectives:

• Identify the commonly-understood differences between managerial skills and leadership abilities
• Recognize the types of tasks that managers and leaders do best
• Determine how individuals can be effective managers and leaders

Key Topics Include:

• The Leadership vs. Management Debate
• What a Leader Does
• What a Manager Does
• Authority vs. Inspiration
• Management, Leadership and Risk
• When Do You Need A Manager? A Leader?
• Scenario and Solution
• An Easy Management vs. Leadership Guideline
• How to Become a Manager
• How to Become a Leader
• Appreciating Different Skill Sets
• A Sports Analogy

Course Summary:

Did you know that the American workforce is getting older? Almost one-third of the U.S. population was born between 1945 and 1965, and the oldest members of this group are either retired or preparing to retire. Many organizations often overlook large-scale trends in the American population as potential risk factors. Demographic trends in the workforce, however, can significantly impact your organization's ability to operate efficiently and effectively. Because long-term planning is often neglected, this course will provide learners with information necessary to identify demographic risks to your operations and will provide possible strategies that can be employed to address these concerns before they negatively impact your organization.

Time: approximately 30 minutes

Learning Objectives:

• Identify the factors contributing to demographic changes in the U.S. population
• Recognize how demographic changes, specifically an aging workforce, can pose risks to your organization
• Determine how to evaluate your organization's workplace demographics and respond to the specific risks you face

Key Topics Include:

• A Changing Workforce
• Demographics and Generations
• Baby Boom and Baby Bust
• Trends in the Workforce
• What is at Risk?
• Prioritizing and Responding to Risks
• Demographic Risk Management
• Gaining Insight
• Framing a Strategic Response
• Moving Forward

Course Summary:

There is no greater asset to a company than its employees; therefore it is clear that finding the best person for the job is crucial to an organization's success. Formal recruiting practices, as well as an ongoing recruitment mindset, are important for finding the right person at the right time.

This course covers common formal recruiting practices, factors that lead to recruiting excellence, and creative recruiting methods and sources.

Time: approximately 30 minutes

Learning Objectives:

• Understand the importance of having formal recruiting practices.
• Recognize the factors that define recruiting excellence.
• Identify a variety of creative recruiting sources.

Key Topics Include:

• The Value of Human Capital
• Recruiting: A Key Factor in Increasing Value
• Thinking Outside the Box
• Your Reputation Precedes You
• A Great Place to Work
• Implementing Recruiting Strategies
• Employees as Recruiters
• Customer Referral Opportunities
• Recruiting Employees from Other Companies
• Maintaining Ethical Recruiting Standards
• Gauging the Legal Risk
• Organizing Referrals
• Advertise and Market Openings
• Recruiting on the Web
• Employment Agencies
• Executive Recruiters
• Other Applicant Resources
• Recruiting Tips

Course Summary:

With the passage of AB 1825, the state of California stepped to the forefront regarding the prevention of sexual harassment in the workplace. Working in the state of California as a manager or supervisor within your organization, you must be committed to the concept of a harassment-free workplace. Creating a great work environment that is free of harassment and discrimination is important for many reasons, first and foremost because it's the law. Both federal and California law require it.

Additionally, no one should ever have to work in fear. It is your responsibility to see that your employees are provided with a safe, comfortable place to work without having to feel threatened or uncomfortable. In this multi-module course, you will learn what sexual harassment is, how the federal and California state laws address it, your role as a manager in dealing with sexual harassment, and how to investigate and handle a sexual harassment claim. We will also look at real life scenarios so that you can apply theoretical knowledge to real life situations.

This course includes six modules:

1. Introduction
2. Laws and Awareness
3. Harassment Scenarios
4. A Supervisor's Role
5. Ethical Behavior
6. Discrimination and Diversity

Time: 2 hours

Learning Objectives:

1. Introduction
• Understand the purpose of California AB 1825.
• Identify the key components of your training.
• Recognize the benefits of AB 1825 compliance.
2. Laws and Awareness
• Understand your role as a manager in dealing with potential harassment situations.
• Recognize the "dos and don'ts" of dealing with harassment in the workplace.
• Identify the liabilities of not handling harassment complaints effectively.
• Identify behavior that meets the criteria for harassment.
3. Harassment Scenarios
• Recognize sexual harassment issues in real life scenarios.
• Understand the role of the manager in these scenarios.
• Identify the proper actions to take if similar situations were to occur in your organization.
4. A Supervisor's Role
• Define a harassment policy and what it should contain.
• Identify factors associated with harassment investigations.
• Recognize the steps that need to be addressed when talking to alleged perpetrators and victims.
5. Ethical Behavior
• Understand the importance of having a personal code of ethics.
• Recognize the impact that making ethical choices has on our lives and the lives of others.
• Identify ways in which we can determine if our actions are ethical.
6. Discrimination and Diversity
• Understand the meaning of diversity.
• Demonstrate knowledge of practical tools for applying principals of diversity in daily activities.
• Identify opportunities for individual growth by accepting and appreciating diversity in the workplace.

Sexual Harassment in the Workplace Series Total Items: 4 Total Time: 3.28 hour(s) Subscription Term: 12 month(s)

Summary:

This series works to educate managers and non-managers about the causes and effects of sexual harassment in the work environment. It looks at the elements that define behavior as harassment, methods that can be used to prevent it from occurring, as well as ways to deal with the situation if it happens. As of 8/17/07, the MindLeaders Sexual Harassment in the Workplace courses comply with the following legislation: California: Government Code 12950.1 (AB 1825), California Code of Regulations 7288, Connecticut General Statute Section 46a-54-204 and Maine Revised Statute, Title 26, Section 807. Certification: Audience: This series is for workers at any level (managers and non-managers) who are interested in addressing or preventing sexual harassment in the workplace. Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Flash scenarios use real world situations to illustrate course concepts. Decision Point activities allow learners to work toward an outcome in an interactive environment. Exercises allow learners to practice in the actual application being studied. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A glossary provides a reference for definitions of unfamiliar terms. Bookmarking tracks a learner's progress in a course. Instructional audio allows learners to hear instructional audio tracks for each course page.

Course Summary:

Harassment is not only illegal, it can also create an uncomfortable, threatening and unpleasant environment for all people within an organization, not just those involved in a specific incident. All employees need to understand what harassment is and how it can affect individuals, their co-workers and the organization overall. Only by having a thorough understanding can employees help identify, report and eliminate harassment from the workplace.

In this course, the learner will gain knowledge and understanding about what types of behavior can be considered harassment, as well as the remedies that exist for employees who feel like they've been a victim of harassment.

Time: approximately 30 minutes

Learning Objectives:

• Understand the role perception plays in potential harassment situations.
• Recognize the impact on your organization of not reporting incidents when employees see them.
• Identify individual responsibilities in creating a zero-tolerance sexual harassment environment.

Key Topics Include:

• A Harassment-Free Workplace
• The Effects of Harassment
• The Federal Laws
• The First Step: Making Sure a Policy is in Place
• Defining Behavior as Harassment
• Unwelcome Behavior
• The Key is Perception
• Severe or Pervasive Behavior
• Adverse Effect
• "Quid Pro Quo" Sexual Harassment
• Hostile Work Environment
• Sexual Harassment Claims

Course Summary 

Harassment is not only illegal, it can also create an uncomfortable, threatening and unpleasant environment for all people within an organization, not just those involved in a specific incident. All employees need to understand what harassment is and how it can affect individuals, their co-workers and the organization overall. Only by having a thorough understanding can employees help identify, report and eliminate harassment from the workplace.

In this course, the learner will gain knowledge and understanding about what types of behavior can be considered harassment, as well as the remedies that exist for employees who feel like they’ve been a victim of harassment.

Time:  Approximately 30 minutes

Learning Objectives:

• Define the role perception plays in potential harassment situations.
• Recognize the impact on your organization of not reporting incidents when employees see them.
• Identify individual responsibilities in creating a zero-tolerance sexual harassment environment.

Key Topics Include:

• A Harassment-Free Workplace
• The Effects of Harassment
• The Federal Laws
• The First Step: Making Sure a Policy is in Place
• Defining Behavior as Harassment
• Unwelcome Behavior
• The Key is Perception
• Severe or Pervasive Behavior
• Adverse Effect
• "Quid Pro Quo" Sexual Harassment
• Hostile Work Environment
• Sexual Harassment Claims

Course Summary:

While most people are aware of the concept of school bullies, fewer recognize bullying as a problem in the workplace. In fact, over one third of the American workforce has experienced bullying at some point in their careers. The legal safeguards that have been created to protect employees from issues like sexual harassment have yet to impact the problem of bullies at work. In this course, the learner will gain understanding of what constitutes workplace bullying and measures a victim can take to confront the bully.

Time: approximately 30 minutes

Learning Objectives:

• Identify different types of bullying behavior
• Recognize symptoms of stress from being victimized by a workplace bully
• Identify the best methods for confronting a workplace bully

Key Topics Include:

• Not Just a Schoolyard Phenomenon
• Statistically Speaking
• Workplace Bullying Defined
• A Slippery Legal Slope
• Bullying Testimony and the Indiana Court of Appeals
• It's All About Control
• What Bullying Is and What It Isn't
• Bullying is Pervasive
• Bullying Tactics
• Why Is It Tolerated?
• Anti-Bullying Policies
• What If No Policy Exists?

Course Summary:

Defined in the simplest terms, child neglect is the failure to provide for a child's basic needs. Almost 2,000 children die annually as a result of neglect. As tragic as this is, an even larger number of children suffer long-term physical, psychological and behavioral problems as a result of neglect. Overburdened courts and social services systems do their best to help neglected children, but often the overwhelming case loads they work under make it difficult to overcome these problems.

This course will provide learners with an understanding of the tremendous obstacles the children face and what the consequences are to society when neglected children are left to fend for themselves and how simply having someone who will listen can help them to overcome the tremendous odds stacked against them.

Time: approximately 30 minutes

Learning Objectives:

• Identify the symptoms and roots of child neglect
• Recognize the long term consequences of child neglect
• Understand the responsibilities of volunteers and advocates to a neglected child

Key Topics Include:

• Child Neglect Defined
• A Truth Difficult to Comprehend
• The Impact on the Survivors
• Indications of Child Neglect
• Psychological and Behavioral Indicators of Neglect
• Where the Roots of Neglect Begin
• What Does the Future Hold for Neglected Children?
• Long-Term Psychological Problems
• Long-Term Behavioral Issues
• Social Interactions with the Outside World
• Long-Term Physical Consequences
• Fighting Against Hopelessness
• An Overburdened System

Course Summary:

Although no two abusive relationships are the same, there is a cycle of domestic abuse that is fairly predictable. Understanding the steps in this cycle of violence will help you to understand what motivates the abusive partner to inflict both the physical violence and psychological torment he perpetrates on his victim. If you choose to help victims of abuse by serving as a volunteer, you need to learn both the facts about domestic violence in general, and the facts about the services your organization has to offer. As a volunteer, helping a victim of domestic violence learn how to make her own decisions again, regain her confidence, and take control of her life can be a satisfying and rewarding experience.

In this course, the learner will gain understanding regarding the cycle of abuse, how the mind of the abuser works, the effect the abuse has on the victim, as well as how to develop a safety plan to move her life forward in a safe and positive direction.

Time: approximately 30 minutes

Learning Objectives:

• Identify the steps in the cycle of abuse
• Define a safety plan
• Recognize the need to empower the abuse victims with whom you work

Key Topics Include:

• Making the Decision to Help
• A Purposeful Act
• Psychological Abuse
• Physical Abuse
• Sexual Abuse
• The Abuse
• The Guilt
• Rationalization
• Normalcy
• Fantasy and Planning
• The Set-Up
• The Safety Plan

Course Summary:

Over a lifetime, a person may experience a number of "life–changing" events. Some can be joyful, such as a birth or an adoption. Others can be stressful or tragic, such as a catastrophic illness or devastating injury. For many years, people had to make serious life choices when events such as these occurred. They found themselves torn between taking care of themselves or loved ones and keeping their jobs.

In an attempt to help provide balance, Congress passed and President Bill Clinton signed The Family and Medical Leave Act which went into effect on August 5th, 1993. In this course, the learner will gain understanding of the act's basic provisions as well as the final rules issued by the Department of Labor that went into effect in January, 2009.

Time: approximately 30 minutes

Learning Objectives:

• Identify the basic provisions of the Family and Medical Leave Act
• Recognize the changes made to the FMLA as a result of the Department of Labor's final rules

Key Topics Include:

• Who Is Covered?
• What Are the Eligibility Requirements for Employees?
• When Is FMLA Applicable?
• Serious Health Condition Defined
• Requiring Certification
• Maintaining Health Benefits
• The "Key Employee" Exception
• Department of Labor "Final Rules"
• National Defense Authorization Act for FY 2008
• Final Regulations – Employee Notice Requirements
• Final Regulations – The Medical Certification Process
• Final Regulations – "Categorical Penalties"

Course Summary:

Psychologists and human resource consultants say that today, like never before, workers feeling severe stress are venting uncontrolled anger on the job. Addressing this issue with your employees before an incident occurs sends them the message that you care about their safety at work.

This course will help employees understand the causes of workplace anger and violence and learn how to deal with their own workplace anger and that of others.

Time: approximately 30 minutes

Learning Objectives:

• Understand why workplace anger and violence occur.
• Identify how to deal with workplace anger.
• Recognize the impact anger can have on your career.

Key Topics Include:

• The Reality of Workplace Anger
• Why workplace Anger?
• Why Does Stress Manifest Itself at Work?
• Gender and Anger
• Anger Assessment
• No Excuse for Unbridled Anger
• Expressing Your Anger
• The Cost of Anger
• Manage Your Stress
• Focus on the Job
• Take a Break
• More Change of Scenery
• Change Your Location
• Smile and Find the Humor
• Dealing with Angry Co-workers
• Improve Communication

Course Summary:

No one should have to fear for their safety at work. However, the reality is that over two million Americans are victims of workplace violence each year. Educating employees about the warning signs and steps for preventing workplace violence could help your organization avert disaster.

This course will help employees identify the types of workplace violence, recognize behaviors that may be precursors to violence, and understand prevention steps.

Time: approximately 30 minutes

Learning Objectives:

• Identify the levels/types of workplace violence.
• Recognize behaviors and attitudes that may be precursors to workplace violence.
• Understand the steps that need to be taken if you perceive a threat or become a victim of violence.

Key Topics Include:

• Hitting Close to Home
• Sobering Statistics
• The Importance of Being Prepared
• Identifying Violence in the Workplace
• Forms of Workplace Violence
• Violence by Strangers
• Violence by Customers or Clients
• Violence by Co-workers
• Violence by Someone with a Personal Relationship to the Employee
• Trust Your Instincts
• Recognizing the Signs
• What are the Behavioral Signs?
• What are the Characteristics?
• Plans for Preventing Violence in the Workplace
• Steps for Limiting Violence by Co-workers
• Threats from the Outside
• Restricting Public Access to Work Areas
• Other Steps for Limiting Violence from Outside Sources
• Be Mindful of "Triggers"
• When Violence Occurs
• Observe Carefully
• What's the Plan?

Access 2000 MOS Total Items: 8 Total Time: 22 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed to help users prepare for Microsoft Access 2000 MOS certification. It shows how to create, plan, and modify databases and tables in Access 2000. It also covers sorting and filtering, creating queries, forms and reports, and advanced tasks such as saving Access objects as Web pages, importing data, and adding hyperlinks. Certification: MOS Audience: This series is for anyone preparing for the MOS Access 2000 Core certification exam. Features: Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

Access 2002 Total Items: 8 Total Time: 22 hour(s) Subscription Term: 12 month(s)

Summary:

This series shows how to create, plan, and modify databases and database objects in Access 2002. Courses cover the following topics: understanding relational databases, creating and planning databases, selecting and printing database objects, creating tables, entering records, modifying tables and field properties, using advanced sorts, finding records, applying and removing filters, establishing and managing table relationships, specifying query criteria, creating calculated fields, running multi-table queries, creating forms and reports, implementing standard and calculated controls in both forms and reports, importing data, saving Access objects as Web pages, and performing administrative tasks. This series is procedure focused and assumes that the student is familiar with the mechanics of getting around in a Microsoft Office application. Certification: None Audience: This series is for anyone who wants to get the most out of using Access 2002. Features: Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

BCS Certificate for IT Users (Level 2) - Unit E Total Items: 1 Total Time: 4 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides practical information about the topics covered on the BCS Certificate for IT Users (Level 2) - Unit E exam. Learners will understand legal, health, and safety issues involved in using IT. They will also learn how to work with files, folders, data, and applications. Certification: The test that this series prepares students to take is a part of earning the BCS Level 2 Certificate for IT Users - Unit E (Applicable only in the United Kingdom.) certification. Audience: This series is for anyone preparing for the BCS Certificate for IT Users (Level 2) - Unit E examination, or anyone who wants to learn more about using IT effectively. Features: Flash and audio provide animated, interactive lesson introductions. Decision Point activities allow learners to work toward an outcome in an interactive environment. Activities allow learners to apply course concepts in an interactive questioning environment. Bookmarking tracks the learner's progress in a course. Exercises allow learners to practice in the actual application being studied. A glossary provides a reference for definitions of unfamiliar terms. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A skill assessment generates a customized learning path based on the results of a pre-test. Audio accompanies each lesson page throughout the course.

C Total Items: 3 Total Time: 38 hour(s) Subscription Term: 12 month(s)

Summary:

This series is for programmers who want to learn ANSI C. It covers the use of numeric variables, constants, and operators to manipulate C expressions, writing, compiling, and testing programs, arrays, and control statements. The series also covers pointers and variable scope concepts. Advanced topics include the function library, memory management, and preprocessor directives. Certification: None Audience: This series is for the beginning programmer or for the experienced programmer who wants to learn ANSI C.

CGI/Perl Total Items: 4 Total Time: 15 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed for users who want to create interactive Web pages using CGI and Perl. It covers creating and working with forms, building programs using HTTP headers and SSI, and developing Web applications and utilities. It also discusses how to write data between Web pages and databases, and using SQL with relational databases. Certification: None Audience: This series is for anyone who wants to create interactive Web pages using CGI and Perl. Features: Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. A glossary provides a reference for definitions of unfamiliar terms.

Cisco Related Series by MindLeaders BCMSN 642-811 Total Items: 11 Total Time: 25 hour(s) Subscription Term: 12 month(s)

Summary:

The Cisco BCMSN 640-811 series is designed to help learners prepare and take the qualifying exam for the Cisco Certified Network Professional CCNP® as well as the Cisco Certified Design Professional CCDP® certifications. The BCMSN exam (642-811) will test materials covered under the new Building Cisco Multilayer Switched Networks (BCMSN) CCNP course. The exam will certify that the successful candidate has important knowledge and skills necessary to build scalable multilayer switched networks; create and deploy a global intranet, and implement basic troubleshooting techniques in environments that use Cisco multilayer switches for client hosts and services. The exam covers topics on switching technology, implementation and operation, planning and design, and troubleshooting. Certification: The tests that this series prepares students to take are a part of earning the Cisco Certified Network Professional (CCNP) and Cisco Certified Design Professional (CCDP) certifications. Audience: This series is for anyone preparing for the Cisco BCMSN 642-811 exam or for anyone who wants to learn more about networking. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

Cisco Related Series by MindLeaders BCRAN 642-821 Total Items: 9 Total Time: 13 hour(s) Subscription Term: 12 month(s)

Summary:

The Cisco BCRAN 642-821 series is designed to help learners prepare and take the qualifying exam for the Cisco Certified Network Professional CCNP certification. The BCRAN exam (642-821) certifies that students have acquired the understanding and skills necessary to successfully design, develop, configure, operate, and troubleshoot remote access solutions. Certification: The test that this series prepares students to take is a part of earning the Cisco Certified Network Professional (CCNP) certification. Audience: This series is for anyone preparing for the Cisco BCRAN 642-821 exam or for anyone who wants to learn more about networking. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

Cisco Related Series by MindLeaders BSCI 642-801 Total Items: 10 Total Time: 17 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed to help learners prepare and take the Cisco Certified Network Professional exam 642-801: Building Scalable Cisco Internetworks. The series explains how to install, configure, and monitor LANs and WANs with from 100 to 500 nodes. Learners are taught the principles of routing, how to extend IP addresses, and how to implement OSPF in a single area and interconnect OSPF areas. The series also covers how to apply integrated IS-IS, how to employ enhanced IGRP, how to configure BGP protocol and scale BGP networks, and how to optimize routing updates and implement successful route redistribution. Certification: The tests that this series prepares students to take are a part of earning the Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), and Internetwork Professional (CCIP) certifications. Audience: This series is for anyone preparing for the Cisco CCNP BSCI 642-801 exam, or for anyone who wants to learn more about internetworking. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

Cisco Related Series by MindLeaders CCNA 640-801 Total Items: 10 Total Time: 15 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed to help learners prepare and take the Cisco Certified Network Associate exams 640-821: Introduction to Cisco Networking Technologies, 640-811: Interconnecting Cisco Networking Devices, and the combined exam, 640-801: Cisco Certified Network Associate. This series explains how to install, configure, and monitor Cisco switches and routers. Learners are taught the functions of each layer in the Open Systems Interconnect Model, LAN protocols and switching methods, IP Addressing, and WAN protocols. Finally, learners are taught how to configure VLANs, establish Point-to-Point connections, configure ISDN, establish Frame Relay connections, and manage IP traffic with Access Lists. Certification: The test that this series prepares students to take is a part of earning the Cisco Certified Network Associate (CCNA) certification. Audience: This series is for anyone preparing for the Cisco CCNA 640-801 exam, or for anyone who wants to learn more about networking. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

Cisco Related Series by MindLeaders CIT 642-831 Total Items: 9 Total Time: 18 hour(s) Subscription Term: 12 month(s)

Summary:

The Cisco Related Series by MindLeaders CIT 642-831 is designed to help learners prepare for Cisco's Internet Troubleshooting Support Exam (CIT 642-831). This series provides a general overview of establishing a baseline, determining an effective troubleshooting strategy, resolving problems at the physical and data link layers, resolving problems at the network layer, and resolving problems at the transport and application layers. Certification: The test that this series prepares students to take is a part of earning the Cisco Certified Network Professional (CCNP) certification. Audience: This series is for anyone preparing for the Cisco CIT 642-831 exam or for anyone who wants to learn more about networking. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

CISSP Security Professional Total Items: 9 Total Time: 24 hour(s) Subscription Term: 12 month(s)

Summary:

This series helps a learner prepare to take and pass the Certified Information Systems Security Professional (CISSP) exam. This series, like the exam, covers ten domains of information system security knowledge including access control systems and methodology, network and telecommunications security, security management and practices, applications and systems development security, cryptography, security and architecture models, operations security, business continuity and disaster recovery planning, law, investigation, and ethics, as well as physical security. Certification: The test that this series prepares students to take is a part of earning the Certified Information Systems Security Professional (CISSP) certification. Audience: This series is for anyone preparing for the CISSP exam, or for anyone who wants to learn more about information security subjects. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

CIW Foundations 1D0-510 Total Items: 41 Total Time: 11.2 hour(s) Subscription Term: 12 month(s)

Summary:

This series prepares you to take the CIW v5 Foundations (1D0-510) examination, in conjunction with hands-on practice and other self-study. Certification: The test that this series prepares students to take is a part of earning the Certified Internet Webmaster (CIW) Associate certification Audience: This series is for Internet professionals seeking the skills and knowlege needed for certification as a CIW Associate. This certification is a prerequisite for all levels of specialization in the CIW program. Features: Flash-based instructional demonstrations applying course concepts. Instructional audio with graphics highlighting key points. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. Bookmarking tracks the learner's progress in a course.

CIW Security 1D0-470 Total Items: 10 Total Time: 39 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed to prepare the student to pass the Certified Internet Webmaster (CIW) Security 1D0-470 exam. It helps the student achieve proficiency in identifying security threats, developing countermeasures, and using firewall systems and attack recognition technologies. It covers the fundamental concepts and principles of network security, and it describes the most common types of attacks that can occur. It covers basic networking models, such as TCP/IP and the OSI reference model, and it explains the security vulnerabilities of protocols used at each layer in the model. It also covers the basic tools and procedures used to protect a network, including firewalls, encryption, auditing, and log analysis. Certification: The test that this series prepares students to take is a part of earning the Certified Internet Webmaster Security Professional certification. Audience: This series is for professionals who wish to learn more about network security and those wanting to attain Certified Internet Webmaster certification on the CIW Security 1D0-470 exam. Features: Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Activities that allow users to apply course concepts in an interactive questioning environment. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

ColdFusion MX Total Items: 10 Total Time: 28 hour(s) Subscription Term: 12 month(s)

Summary:

This series teaches users how to install and set up a ColdFusion development environment, including connecting to a database, and also teaches how to build ColdFusion applications that integrate such features as e-mail, FTP, Flash, Java, and XML. Certification: None Audience: This series is for anyone who is interested in learning more about designing Web and database applications with ColdFusion MX. Features: Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Activities that allow users to apply course concepts in an interactive questioning environment. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

CompTIA A+ Depot Technician 220-604 Total Items: 15 Total Time: 15.00 hour(s) Subscription Term: 12 month(s)

Summary:

This series will give you one study guide you need for the CompTIA A+ certification. This certification validates the knowledge and skills of entry-level computer service technicians. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. CompTIA A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. To receive the certification, students must pass the Essentials test and one of the three other A+ exams. The MindLeaders study guide materials for all four tests allows you to certify in whichever manner you prefer. These study guide courses have been added to the practice exams that MindLeaders already released for this test. Certification: The test that this series prepares students to take is a part of earning the CompTIA A+ certification. Audience: This series is for anyone preparing for the CompTIA A+ Depot Technician 220-604 exam. Features: Flash-based instructional demonstrations applying course concepts. Instructional audio with graphics highlighting key points. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A glossary provides a reference for definitions of unfamiliar terms. Bookmarking tracks the learner's progress in a course.

CompTIA A+ Essentials 220-601 Total Items: 14 Total Time: 24.00 hour(s) Subscription Term: 12 month(s)

Summary:

This series will give you the study guide you need for the CompTIA A+ Essentials exam, which is the first of two exams now required to earn CompTIA A+ certification. This certification validates the knowledge and skills of entry-level computer service technicians. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. CompTIA A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. Certification: The test that this series prepares students to take is a part of earning the CompTIA A+ certification. Audience: This series is for anyone preparing for the CompTIA A+ Essentials 220-601 exam. Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Activities allow learners to apply course concepts in an interactive questioning environment. Full-page images allow learners to experience an application as if it were open on their computer. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A glossary provides a reference for definitions of unfamiliar terms. Bookmarking tracks the learner's progress in a course.

CompTIA A+ IT Technician 220-602 Total Items: 21 Total Time: 21.00 hour(s) Subscription Term: 12 month(s)

Summary:

This series will give you one study guide you need for the CompTIA A+ certification. This certification validates the knowledge and skills of entry-level computer service technicians. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. CompTIA A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. To receive the certification, students must pass the Essentials test and one of the three other A+ exams. The MindLeaders study guide materials for all four tests allows you to certify in whichever manner you prefer. These study guide courses have been added to the practice exams that MindLeaders already released for this test. Certification: The test that this series prepares students to take is a part of earning the CompTIA A+ certification. Audience: This series is for anyone preparing for the CompTIA A+ IT Technician 220-602 exam. Features: Flash-based instructional demonstrations applying course concepts. Instructional audio with graphics highlighting key points. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A glossary provides a reference for definitions of unfamiliar terms. Bookmarking tracks the learner's progress in a course.

CompTIA A+ Remote Support Technician 220-603 Total Items: 20 Total Time: 20.00 hour(s) Subscription Term: 12 month(s)

Summary:

This series will give you one study guide you need for the CompTIA A+ certification. This certification validates the knowledge and skills of entry-level computer service technicians. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. CompTIA A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. To receive the certification, students must pass the Essentials test and one of the three other A+ exams. The MindLeaders study guide materials for all four tests allows you to certify in whichever manner you prefer. These study guide courses have been added to the practice exams that MindLeaders already released for this test. Certification: The test that this series prepares students to take is a part of earning the CompTIA A+ certification. Audience: This series is for anyone preparing for the CompTIA A+ Remote Support Technician 220-603 exam. Features: Flash-based instructional demonstrations applying course concepts. Instructional audio with graphics highlighting key points. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A glossary provides a reference for definitions of unfamiliar terms. Bookmarking tracks the learner's progress in a course.

CompTIA Network+ 2005 (N10-003) Total Items: 11 Total Time: 38 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides both theoretical and practical information about the topics covered on the CompTIA Network+ 2005 exam. Learners will learn the layers of the OSI model, features and functions of network components and the skills needed to install, configure, and troubleshoot basic networking hardware peripherals and protocols. Certification: None Audience: This series is for anyone preparing for the CompTIA Network+ 2005 (N10-003) exam, or anyone who wants to learn networking principles and practices. Features: Exercises allow learners to practice in the actual application being studied. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. Activities that allow users to apply course concepts in an interactive questioning environment. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Bookmarking tracks the learner's progress in a course. Flash and audio provide animated, interactive lesson introductions.

CompTIA Server+ 2005 (SK0-002) Total Items: 17 Total Time: 46 hour(s) Subscription Term: 12 month(s)

Summary:

CompTIA's Server+ certification offers industry recognition of server administration, troubleshooting, and management. This series equips you with all you need to know in order to pass the 2005 edition of the Server+ test (SK0-002). Learners will be presented with an up-to-date look at current server networking strategies from both the installation and servicing perspectives. Certification: The test that this series prepares students to take is a part of earning the CompTIA Server+ certification. Audience: This course is for anyone working, or preparing to work, with server networking technology and hardware, or for administrators and technicians preparing to take the CompTIA certification exam SK0-002. Features: Exercises allow learners to practice in the actual application being studied. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. Activities that allow users to apply course concepts in an interactive questioning environment. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Bookmarking tracks the learner's progress in a course. Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required.

Computing Concepts Total Items: 9 Total Time: 23 hour(s) Subscription Term: 12 month(s)

Summary:

This series examines several basic computing concepts. Security issues are discussed, including administrative, physical, logical, and network security, and how to plan for security risks. The basic concepts of database functionality and selection are also discussed. Data processing and management is examined in detail, including teleprocessing, data transmission, and messages. Certification: None Audience: This series is for anyone who is interested in learning about computer security. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

Crystal Reports 8 Total Items: 8 Total Time: 28 hour(s) Subscription Term: 12 month(s)

Summary:

This series introduces users to Crystal Reports 8, a popular database reporting program. In this series, you will learn how to create standard and custom reports. You will also learn how to filter, summarize, sort, group, and manipulate data by inserting formulas and functions. Certification: None Audience: This series is for anyone who wants to get started using Crystal Reports 8. Features: Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

Crystal Reports XI Total Items: 10 Total Time: 21 hour(s) Subscription Term: 12 month(s)

Summary:

Do you need to know the foundations of Crystal Reports XI? Do you want to create reports that sizzle from one or more data sources ASAP? This series will show you how to create, format, and deliver reports that get results in no time. You will learn everything from the basics of getting around in Crystal's report design environment to the subtle nuances of effective report formatting and data visualization through charting and mapping. Certification: None Audience: This series is for anyone who wants to learn more about Crystal Reports XI. Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Audio accompanies each lesson page throughout the course. Show Me Hows allow learners to access instructional demonstrations from all courses in the series. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Activities allow learners to apply course concepts in an interactive questioning environment. Full-page images allow learners to experience an application as if it were open on their computer. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A glossary provides a reference for definitions of unfamiliar terms. Bookmarking tracks the learner's progress in a course.

Data Warehousing Total Items: 2 Total Time: 5 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides an overview of the use and administration of data warehouses. It covers the components of data warehouses and explains data models and optimization. It also examines the different roles in a data warehouse, and covers how to effectively design, implement, and manage a data warehouse. Certification: None Audience: This series is for anyone who is interested in learning more about the use and administration of data warehouses. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

DB2 Universal Database Total Items: 9 Total Time: 32 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides a practical approach to learning how to use DB2 Universal Database and helps prepare learners for the DB2 Certification Exam (Exam 700). Learners will explore how to use various applications to access DB2 data and how to use tools to administer the database. Certification: DB2 Certification Exam 700 Audience: This series is for anyone interested in learning more about DB2 Universal Database. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. Activities allow learners to apply course concepts in an interactive questioning environment. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Search text enables learners to rapidly search all text within a course to easily retrieve information required.

Dreamweaver 8 Total Items: 2 Total Time: 4 hour(s) Subscription Term: 12 month(s)

Summary:

Dreamweaver is a popular and powerful tool to build rich, professional Web sites and Web applications. These courses introduce the new features found in Dreamweaver 8. Certification: None Audience: This course is for anyone who wants to learn about the new features found in Dreamweaver 8. The course assumes that you have some familiarity with earlier versions of Dreamweaver. Features: Audio accompanies each lesson page throughout the course. Show Me Hows allow learners to access instructional demonstrations from all courses in the series. Full-page images allow learners to experience an application as if it were open on their computer. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. Activities allow learners to apply course concepts in an interactive questioning environment. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Bookmarking tracks the learner's progress in a course.

Dreamweaver MX Total Items: 12 Total Time: 42 hour(s) Subscription Term: 12 month(s)

Summary:

This series presents instruction on designing for the Web using Macromedia Dreamweaver MX. Topics include an introduction to the new interface and the basic concepts of Web design, in addition to procedures for setting up the site, managing the site and a development team, creating pages, inserting basic text, links, and images, and finding or creating Web-optimized images. The latter part of the series covers advanced topics such as tables and frames, stylesheets, DHTML, data and interactivity, and other complex designs. The content is geared toward basic computer users who are new to Web design, but is also useful for professional Web designers who wish to learn about the new features of Dreamweaver MX. Certification: None Audience: This series is for anyone who is interested in learning more about designing Web sites with Dreamweaver MX. Features: A file containing the text of the exercises. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Activities allow learners to apply course concepts in an interactive questioning environment. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Exercises allow learners to practice in the actual application being studied.

Dreamweaver MX 2004 Total Items: 7 Total Time: 23 hour(s) Subscription Term: 12 month(s)

Summary:

This series presents information on designing Web sites using Macromedia Dreamweaver MX 2004. Topics include an introduction to the interface and the basic concepts of Web design, in addition to procedures for setting up the site, managing the site, creating pages, and inserting basic text, links, and images. The latter part of the series covers advanced topics such as tables and frames, DHTML, behaviors, and forms. Finally the series explains how to upload projects and work with templates. Certification: None Audience: This series is for anyone who is interested in learning more about designing Web sites with Dreamweaver MX 2004. Features: Sample program files for all program listings in the course. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Activities allow learners to apply course concepts in an interactive questioning environment. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Exercises allow learners to practice in the actual application being studied.

Dynamic HTML Total Items: 5 Total Time: 18 hour(s) Subscription Term: 12 month(s)

Summary:

This series is intended for Web page developers who want to implement Dynamic HTML in their Web site design. It examines the basic concepts of DHTML and the use of Cascading Style Sheets, implementing JavaScript with DHTML, and the DHTML object model. Other topics covered include objects, events and event handling, style sheets and content formatting, and binding data from other sources to Web pages. Certification: None Audience: This series is for Web page developers who want to learn more about Dynamic HTML for Web site design. Features: A file containing the text of the exercises. A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied.

European Computer Driving Licence 4.0 XP Total Items: 7 Total Time: 40 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed for computer users who have limited or no computer experience, and may be used to help prepare for the European Computer Driving Licence Examination, Syllabus Version 4.0. The series of courses provides an overview of computer hardware, storage, software, and security and copyright considerations. This series also provides introductory instruction on using a personal computer and managing files. In addition, it covers using various PC applications including word processing, spreadsheet, database, presentation, browser, and electronic mail applications. The European Computer Driving Licence (or ECDL) is the registered trade mark of The European Computer Driving Licence Foundation Limited in Ireland and other countries. Presentation of the ECDL logo above, signifies that the courseware material distributed through this website has been developed by MindLeaders and has received the approval of the ECDL Foundation Ltd. Certification: The test that this series prepares students to take is a part of earning the European Computer Driving Licence (ECDL) 4.0 certification. Audience: This series is for those people who have never used a computer and for those who have some computer experience but no formal qualification proving their knowledge or skills. It is also for those people who are preparing to take the European Computer Driving Licence examination

European Computer Driving Licence Version 4.0 Total Items: 7 Total Time: 42 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed for computer users who have limited or no computer experience, and may be used to help prepare for the European Computer Driving Licence Examination, Syllabus Version 4.0. The series of courses provides an overview of computer hardware, storage, software, and security and copyright considerations. This series also provides introductory instruction on using a personal computer and managing files, and using various PC applications including word processing, spreadsheet, database, presentation, browser, and electronic mail applications. The European Computer Driving Licence (or ECDL) is the registered trade mark of The European Computer Driving Licence Foundation Limited in Ireland and other countries. Presentation of the ECDL logo above, signifies that the courseware material distributed through this website has been developed by "Mindleaders" and has received the approval of the ECDL Foundation Ltd. Certification: The test that this series prepares students to take is a part of earning the European Computer Driving Licence (ECDL) 4.0 certification. Audience: This series is for those people who have never used a computer and for those who have some computer experience but no formal qualification proving their knowledge or skills. It is also for those people who are preparing to take the European Computer Driving Licence examination. Features: A file containing the text of the exercises. A glossary provides a reference for definitions of unfamiliar terms. Activities that allow users to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied.

Excel 2000 MOS Total Items: 7 Total Time: 21 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed to help users prepare for the MOS Excel Core examination. The series begins with basic Excel tasks, such as entering and editing data, using Find, Replace, and AutoFill, and creating hyperlinks. It also covers locating, opening, and saving files, and using the help function, Office Assistant. Formatting worksheets is covered in detail, including cell and number formatting, adjusting rows and columns, and the use of AutoFormat, styles, and Format Painter. More advanced topics covered include page setup, managing worksheets and data, and creating formulas and functions. An overview of charts and objects, including the Chart Wizard, is also provided. Certification: MOS Audience: This series is for anyone preparing for the MOS Excel 2000 Core certification exam. Features: A file containing the text of the exercises. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.

Excel 2000 MOS Expert Total Items: 7 Total Time: 22 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed to help users prepare for the MOS Excel 2000 Expert examination. It covers expert-level Excel topics such as importing and exporting data, working with templates, linking workbooks, and using the Report Manager. It also covers advanced worksheet formatting, including page setup and printing, and sorting and filtering data. More advanced topics covered include ranges, macros and customization, validating and auditing data, and creating and using charts, graphs, and pivot tables. Data analysis, file sharing, and security issues are also discussed. Certification: MOS Expert Audience: This series is for anyone preparing for the MOS Excel 2000 Expert certification exam. Features: A file containing the text of the exercises. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.

Excel 2002 Total Items: 7 Total Time: 22 hour(s) Subscription Term: 12 month(s)

Summary:

This series is intended as preparation for the Excel 2002 Microsoft Office User Specialist (MOUS) Core Proficiency exam. It introduces Excel's newest enhancements such as task panes for New Documents, Clipboard, Search, and Insert Clip Art; the Ask a Question box; enhancements to Find and Replace; and additional options for pasting and for inserting columns and rows. These new features, along with the productivity tools of previous versions, are taught within the context of working with cells and files, page setup and printing, worksheets and workbooks, formulas and functions, and charts and objects. Certification: MOS Audience: This series is for anyone preparing for the MOS Excel 2002 Core certification exam. Features: A file containing the text of the exercises. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.

Exchange 2000 Administration MCSE 70-224 Total Items: 9 Total Time: 24 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed to aid users in their preparation for the MCSE 70-224 examination. It covers topics relevant to the administration of Microsoft Exchange 2000. It examines how to install and integrate Exchange 2000, create and manage recipient objects, groups, and connectors, and how to display instant messaging and administer chat services. Other topics discussed include Exchange 2000 protocols, virtual servers, connectivity issues, and creating and administering public folders. Security and performance issues are discussed in-depth, including certificates, keys, performance and other monitors, diagnostics logging, and data backup strategies. Certification: The tests that this series prepares students to take are a part of earning Microsoft Certified Professional (MCP) status and the Microsoft Certified Systems Administrator on Microsoft Windows 2000, Microsoft Certified Systems Engineer on Microsoft Windows 2000, and Microsoft Certified Systems Engineer on Microsoft Windows NT 4.0 certifications. Audience: This series is for anyone preparing for the MCSE Exam 70-224. Features: A file containing the text of the exercises. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.

Flash 8 Total Items: 2 Total Time: 7 hour(s) Subscription Term: 12 month(s)

Summary:

Flash is the standard tool for delivering interactivity and animation on Web sites. This series walks you through the new and improved features found in Flash 8. Certification: None Audience: This series is for anyone who's preparing to upgrade to Macromedia Flash 8. It assumes you have a general knowledge of previous versions of Flash. Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Audio accompanies each lesson page throughout the course. Show Me Hows allow learners to access instructional demonstrations from all courses in the series. Activities allow learners to apply course concepts in an interactive questioning environment. Full-page images allow learners to experience an application as if it were open on their computer. Supplied sample files include sample documents, application files, programs, and programming code that enable learners to practice with these files, enhancing the learning experience. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. Bookmarking tracks the learner's progress in a course.

Flash MX Total Items: 5 Total Time: 18 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides a practical guide for using Macromedia Flash MX to create animations and interactive Web sites. The Flash MX series presents information for intermediate to advanced media designers and developers who want to learn the latest techniques for animating graphics and enhancing visual media with sound and music. Topics covered include: Drawing tools, design concepts, animation techniques, text and forms in animation, compound objects, scenes, timelines, layers, filters, and masks. One full course in this series is devoted to the incorporation of sound and music into Flash movies. Each topic covered includes tips and techniques for maximizing the effectiveness of Flash MX when viewed on the Web. Certification: None Audience: This series is for intermediate and experienced media designers and developers who want to learn graphics animation skills and use Flash MX. Features: A file containing the text of the exercises. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.

Flash MX 2004 Total Items: 7 Total Time: 24 hour(s) Subscription Term: 12 month(s)

Summary:

Flash MX 2004 teaches learners how to create animated web graphics and movies from scratch. Learners will be able to apply their knowledge to the creation of both dynamic and interactive Web graphics and applications. Certification: None Audience: This series is for anyone who would like to create web animations using Flash MX 2004. Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. Activities that allow users to apply course concepts in an interactive questioning environment. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Audio accompanies each lesson page throughout the course. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.

Flash MX 2004 ActionScript 2.0 Total Items: 5 Total Time: 11 hour(s) Subscription Term: 12 month(s)

Summary:

The Flash MX 2004 ActionScript 2.0 series is designed to help learners who are familiar with previous versions of ActionScript to learn more about the benefits of object-oriented programming and using ActionScript 2.0. Certification: None Audience: This series is for Flash developers who have experience with ActionScript who will be using ActionScript 2.0. Features: Sample program files for all program listings in the course. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. Sample database replication files

Flash MX ActionScript Total Items: 8 Total Time: 36 hour(s) Subscription Term: 12 month(s)

Summary:

This series introduces the student to the ActionScript programming language and its capabilities, covering basic programming concepts such as objects, actions, arrays, and variables. Certification: None Audience: This series is for anyone who wants to learn how to use the ActionScript component of Flash MX. Features: A file containing the text of the exercises. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. Activities that allow users to apply course concepts in an interactive questioning environment. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.

FOCUS Total Items: 21 Total Time: 55 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed for both FOCUS end users and application developers. It covers basic FOCUS concepts and terminology, its file structure, and the Master File Description. It details application developer facilities, and covers using FOCUS with TED, creating reports, graphs, and file definitions, and looks at data manipulation and screening techniques. Additional topics include accessing file definitions, using MODIFY requests, and the Dialogue Manager, FIDEL, and MAINTAIN facilities. Certification: None Audience: This series is for anyone interested in learning to use FOCUS either as an end user or an application developer. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

FrontPage 2000 Total Items: 4 Total Time: 11 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides an overview of using Microsoft FrontPage 2000 to create Web sites and pages. It discusses navigation, page and site creation, and publishing to the Web. It also examines working with images, formatting text, using tables and lists, and creating hypertext links to other pages and sites. Additional topics include creating image maps, adding backgrounds, colors, and lines, creating hover buttons, hit counters, and text marquees, and building forms in Web pages. Certification: None Audience: This series is for anyone who wants to get the most out of using Microsoft FrontPage 2000. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.

GroupWise 5.5 Total Items: 6 Total Time: 16 hour(s) Subscription Term: 12 month(s)

Summary:

This series introduces you to Novell's GroupWise 5.5. In this series, you will learn how to use the features of GroupWise to send and receive e-mail, set up appointments and discussion groups, create task lists and manage your schedule. Certification: None Audience: This series is for anyone using GroupWise 5.5. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.

GroupWise 6.5 Total Items: 8 Total Time: 26 hour(s) Subscription Term: 12 month(s)

Summary:

This series introduces the learner to the capabilities of Novell GroupWise 6.5. GroupWise is a collaboration tool that helps manage email communications, calendars, tasks, and documents within a group of people. Certification: None Audience: This series is for anyone who wants to learn how to use GroupWise 6.5 as an email program, collaboration tool, contact manager, daily planner, and document interface. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Bookmarking tracks the learner's progress in a course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Audio accompanies each lesson page throughout the course.

GUI Design Total Items: 3 Total Time: 10 hour(s) Subscription Term: 12 month(s)

Summary:

This series introduces users to the primary concepts and tasks involved in graphical user interface (GUI) design. It identifies the characteristics of an effective GUI, describes usability factors, and examines the design principles of consistency, user feedback, information filtering, and the conceptual model. It also discusses in detail the effective use of color and typography, icons and pointers, window layouts, and screen controls. The series concludes with a discussion of effective interface design, including the principles of organization, efficiency, and communication. Certification: None Audience: This series is for anyone who is interested in learning more about application design and graphical user interfaces. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

IIS 6 Total Items: 13 Total Time: 37 hour(s) Subscription Term: 12 month(s)

Summary:

This series will provide you with the basic knowledge needed to administer IIS 6. Certification: None Audience: This series is for anyone who wants to learn to administer IIS 6. Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A skill assessment generates a customized learning path based on the results of a pre-test. Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Show Me Hows allow learners to access instructional demonstrations from all courses in the series. Activities allow learners to apply course concepts in an interactive questioning environment. Full-page images allow learners to experience an application as if it were open on their computer. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. Bookmarking tracks the learner's progress in a course.

International Computer Driving Licence 4.0 XP Total Items: 7 Total Time: 40 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed for computer users who have limited or no computer experience, and may be used to help prepare for the International Computer Driving Licence Examination, Syllabus Version 4.0. The series of courses provides an overview of computer hardware, storage, software, and security and copyright considerations. This series also provides introductory instruction on using a personal computer and managing files, and using various PC applications including word processing, spreadsheet, database, presentation, browser, and electronic mail applications. The International Computer Driving Licence (or ICDL) is the registered trade mark of The European Computer Driving Licence Foundation Limited in Ireland and other countries. Presentation of the ICDL logo above, signifies that the courseware material distributed through this website has been developed by MindLeaders and has received the approval of the ECDL Foundation Ltd. Certification: The test that this series prepares students to take is a part of earning the International Computer Driving Licence (ICDL) 4.0 certification. Audience: This series is for those people who have never used a computer and for those who have some computer experience but no formal qualification proving their knowledge or skills. It is also for those people who are preparing to take the International Computer Driving Licence examination. Features: A glossary provides a reference for definitions of unfamiliar terms. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises.

International Computer Driving Licence Version 4.0 Total Items: 7 Total Time: 42 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed for computer users who have limited or no computer experience, and may be used to help prepare for the International Computer Driving Licence Examination, Syllabus Version 4.0. It provides an overview of computer hardware, storage, software, and security and copyright considerations. This series also provides introductory instruction on using a personal computer and managing files, and using various PC applications including word processing, spreadsheet, database, presentation, browser, and electronic mail applications. The International Computer Driving Licence (or ICDL) is the registered trade mark of The European Computer Driving Licence Foundation Limited in Ireland and other countries. Presentation of the ICDL logo above, signifies that the courseware material distributed through this website has been developed by MindLeaders and has received the approval of the ECDL Foundation Ltd. Certification: The test that this series prepares students to take is a part of earning the International Computer Driving Licence (ICDL) 4.0 certification. Audience: This series is for those people who have never used a computer and for those who have some computer experience but no formal qualification proving their knowledge or skills. It is also for those people who are preparing to take the International Computer Driving Licence Foundation examination. Features: A glossary provides a reference for definitions of unfamiliar terms. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises.

International Computer Driving License 4.0 XP U.S. Total Items: 7 Total Time: 40 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed for computer users who have limited or no computer experience. It may be used to help prepare for the International Computer Driving License 4.0 XP U.S. examination. The series of courses provides an overview of computer hardware, storage, software, and security and copyright considerations. This series also provides introductory instruction on using a personal computer and various PC applications including word processing, spreadsheet, database, presentation, browser, as well as electronic mail applications. The International Computer Driving Licence (or ICDL) is the registered trade mark of The European Computer Driving Licence Foundation Limited in Ireland and other countries. Presentation of the ICDL logo signifies that the courseware material distributed through this website has been developed by MindLeaders and has received the approval of the ECDL Foundation Ltd. Certification: The test that this series prepares students to take is a part of earning the International Computer Driving License (ICDL) 4.0 XP U.S. certification. Audience: This course is for those people who have never used a computer and for those who have some computer experience but no formal qualification proving their knowledge or skills. It is also for those people who are preparing to take the International Computer Driving License 4.0 XP U.S. examination. Features: A glossary provides a reference for definitions of unfamiliar terms. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied.

Internet Explorer 6 Total Items: 2 Total Time: 6 hour(s) Subscription Term: 12 month(s)

Summary:

The courses in this series teaches students to use Microsoft Internet Explorer 6 to browse the Internet and to send and receive electronic mail using Microsoft Outlook Express. Certification: None Audience: This series is for beginning users of Microsoft Internet Explorer 6. Features: A glossary provides a reference for definitions of unfamiliar terms. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A skill assessment generates a customized learning path based on the results of a pre-test.

Internet Explorer 7 Total Items: 1 Total Time: 2 hour(s) Subscription Term: 12 month(s)

Summary:

This series introduces the new look and features of Internet Explorer 7. Learners will be able to securely use this updated web browser to perform searches, print documents, and access streaming content. Certification: None Audience: This series is for anyone who would like an introduction to Internet Explorer 7. Features: A glossary provides a reference for definitions of unfamiliar terms. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A skill assessment generates a customized learning path based on the results of a pre-test. Audio accompanies each lesson page throughout the course. Full-page images allow learners to experience an application as if it were open on their computer. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. Bookmarking tracks the learner's progress in a course.

Introduction to PCs Total Items: 10 Total Time: 35 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed to introduce users to personal computers. Users will learn what a PC is and what an operating system is. They will learn basic computer skills such as turning a computer on, logging on to Windows, and working with files. Users will also learn to identify and use the major components of a PC, both externally and internally, including: disk drives, monitors, mice, keyboards, and printers. Certification: None Audience: This series is for anyone who wants an introduction to the use of a PC with Windows as the operating system. Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A skill assessment generates a customized learning path based on the results of a pre-test. A file containing the text of the exercises.

Java 1.2 Total Items: 6 Total Time: 20 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides instruction in the basics of the Java 1.2 programming language. An explanation of how Java programs work and creating a basic program is provided. Programming topics covered include using variables and strings, conditional tests, and loops. Advanced topics covered include arrays, objects, methods, inheritance, use of graphics and animation, and building a user interface. An explanation of Java applets and how to create, manage, and use them is covered. The series concludes with the opportunity to apply the skills learned in a sample application. Certification: None Audience: This series is for anyone who wants to learn how to program using Java. Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A skill assessment generates a customized learning path based on the results of a pre-test.

Java 2 5.0 Programming Total Items: 14 Total Time: 31 hour(s) Subscription Term: 12 month(s)

Summary:

This series introduces the learner to the fundamentals of Java programming. It starts with the basics, such as how to compile and run a Java program; discusses Java language keywords; and concludes with advanced features such as multithreaded programming, generics, and applets. Certification: None Audience: This series is for programmers who plan to work in Java, as well as anyone interested in learning more about Java programming. Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. A skill assessment generates a customized learning path based on the results of a pre-test. Activities allow learners to apply course concepts in an interactive questioning environment. Bookmarking tracks the learner's progress in a course. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.

Java 2 Enterprise Design Total Items: 14 Total Time: 44 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides a comprehensive and practical guide for designing enterprise systems with the Java 2 Platform, Enterprise Edition (J2EE). Enterprise systems encompass those distributed, scalable, multi-user, and business-critical systems that are related to enhancing the productivity of a corporate or organizational enterprise via information technology. High-level topics include enterprise software development and the J2EE model, data enabling and JDBC, enterprise communication and services, systems assurance, Web enabling, and application enabling. The target audience includes software developers, designers, and architects with a background in object-oriented programming and Java. Certification: None Audience: This series is for anyone who is interested in learning more about designing enterprise systems with J2EE. Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. A skill assessment generates a customized learning path based on the results of a pre-test. Activities allow learners to apply course concepts in an interactive questioning environment.

Java 2 Programmer Certification 310-035 Total Items: 10 Total Time: 29 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides an overview of the Java programming language. It prepares the experienced Java programmer for the Java 2 Programmer Certification Exam 310-035. Topics include object orientation, the statements used to control program flow and exception handling, the classes and interfaces of the java.lang package and the java.util package, the development of Java-based GUI, and the methods and tools for performing sophisticated input and output operations. Certification: The test that this series prepares students to take is a part of earning the Sun Certified Java Programmer (SCJP) certification. Audience: This series is for experienced Java programmers who are preparing to take the Sun Certified Programmer for the Java 2 Platform Examination 310-035. Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. A skill assessment generates a customized learning path based on the results of a pre-test. Activities allow learners to apply course concepts in an interactive questioning environment.

Linux Total Items: 9 Total Time: 27 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides a general overview of the Linux operating system. Topics include partitioning and the boot process, basic system configuration, file management, and text stream processing. The series also covers user management, group management, and file permissions. Administrative tasks covered in this series include basic job scheduling utilities, as well as system backup strategies and strategies for system documentation and user support. Certification: The test that this series prepares students to take is a part of earning the Sun Certified Java Programmer (SCJP) certification. Audience: This series is for anyone who is interested in learning the fundamentals of the Linux operating system. Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. A skill assessment generates a customized learning path based on the results of a pre-test. Activities allow learners to apply course concepts in an interactive questioning environment.

Linux Red Hat Technician RHCT RH202 Total Items: 8 Total Time: 24 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides both theoretical and practical information about the topics covered on the Red Hat Certified Technician exam. Learners will learn how to install and configure Linux Red Hat, as well as how to perform routine administrative and maintenance tasks. Certification: The test that this series prepares students to take is a part of earning the Linux Red Hat Technician (RHCT) certification. Audience: This series is for anyone interested in Linux system administration or for administrators or technicians preparing for the Red Hat Certified Technician exam (Exam RH202). Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Bookmarking tracks the learner's progress in a course. Search text enables learners to rapidly search all text within a course to easily retrieve information required.

Lotus Notes 6.5 Total Items: 5 Total Time: 20 hour(s) Subscription Term: 12 month(s)

Summary:

This series focuses on the major components of Lotus Notes 6.5. It introduces basic concepts such as navigation, views, databases, and security. Use of mail with Lotus Notes 6.5 is covered in detail, along with using the calendar, to do lists, and address books. This series also discusses editing, formatting, and managing Notes documents, and linking and attaching files to documents. Advanced topics include using Lotus Notes 6.5 with the Web, replication, and using Notes remotely. Certification: None Audience: This series is for anyone who wants to get the most out of using Lotus Notes 6.5. Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Bookmarking tracks the learner's progress in a course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Show Me Hows allow learners to access instructional demonstrations from all courses in the series. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Activities allow learners to apply course concepts in an interactive questioning environment. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required.

Lotus Notes R5 Total Items: 12 Total Time: 43 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides a comprehensive overview of Lotus Notes R5. It introduces basic concepts such as navigation, views, databases, and security. Use of mail with Lotus Notes R5 is covered in detail, along with using the calendar and Address Books. This series also discusses using Lotus Notes to surf the Web, editing, formatting, and managing documents, and linking and attaching files to Notes documents. Advanced topics include finding and viewing data, replication, and using Notes remotely. Certification: None Audience: This series is for anyone who wants to get the most out of using Lotus Notes. Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. A skill assessment generates a customized learning path based on the results of a pre-test. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.

Microsoft .NET Applications MCSD/MCAD/MCDBA 70-316 Total Items: 6 Total Time: 16 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides the learner with an overview of the .NET framework with Visual C# .NET and Visual Studio .NET. It also covers how to use the framework to build applications with forms, components, assemblies, and Web Services. In addition to covering these foundational elements, the series of courses also includes information on data access, manipulation, and binding, along with user assistance and accessibility to complete a .NET application. The final steps of the development process, testing and deployment, are covered, including tracing, debugging code, Setup project, installation of components, and security measures. Certification: The tests that this series prepares students to take are a part of earning Microsoft Certified Professional (MCP) status and the Microsoft Certified Solution Developer (MCSD) for Microsoft .NET, Microsoft Certified Application Developer (MCAD) for Microsoft .NET, and Microsoft Certified Database Administrator (MCDBA) on Microsoft SQL Server 2000 certifications. Audience: This series is for anyone preparing for the Microsoft Certification Exam 70-316 or for anyone who wants to learn more about developing and implementing applications using the .NET framework. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

Microsoft .NET Architectures MCP/MCSD 70-300 Total Items: 7 Total Time: 16 hour(s) Subscription Term: 12 month(s)

Summary:

This series helps a learner prepare for the MCP/MCSD 70-300 exam by covering how to break down a case study to expose pertinent facts, create meaningful requirements and specifications for a solution, and develop a .NET solution architecture that is secure and stable. It teaches the development of a solid database model, including normalization, relationships, and Object Role Modeling (ORM). It also covers the tradeoffs between a Windows application, a Web application, and a Web Service-based application. Certification: The test that this series prepares students to take is a part of earning Microsoft Certified Professional (MCP) status and the Microsoft Certified Solution Developer (MCSD) for Microsoft .NET certification. Audience: This series is for anyone preparing for the Analyzing Requirements and Defining Microsoft .NET Solution Architectures MCP/MCSD 70-300 certification exam or for anyone who wants an introduction to Microsoft .NET solution architectures. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

Access 2003 Series Total Items: 7 Total Time: 22.00 hour(s) Subscription Term: 12 month(s)

Summary:

The Access 2003 series of courses starts off with an overview of both database concepts in general and Access in particular. Learners then find out how to design, build, and use Access tables. Further topics include using queries, find, filter, and sort to unearth answers from data. Learners finally move on to the Access report system and delve into wizards, timesaving tips, and even a bit of programming. Certification: Audience: This series is for anyone who wants to get the most out of using Access 2003. Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Audio accompanies each lesson page throughout the course. Show Me Hows allow learners to access instructional demonstrations from all courses in the series. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A glossary provides a reference for definitions of unfamiliar terms. Bookmarking tracks a learner's progress in a course.

Excel 2003 Series Total Items: 7 Total Time: 26.00 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed for beginning and intermediate Excel users. This series teaches learners about creating and editing spreadsheets, what's new in the 2003 version, the Excel interface, navigating, editing, and working with text, values, and formulas, printing, formatting, creating charts and databases, and using images and hypertext in a spreadsheet. Certification: Audience: This series is for anyone who wants to get the most out of using Excel 2003. Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Audio accompanies each lesson page throughout the course. Show Me Hows allow learners to access instructional demonstrations from all courses in the series. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A glossary provides a reference for definitions of unfamiliar terms. Bookmarking tracks a learner's progress in a course.

Excel 2007 Total Items: 6 Total Time: 11.00 hour(s) Subscription Term: 12 month(s)

Summary:

The Excel 2007 series introduces learners to the newly designed Ribbon interface of Microsoft Excel 2007. It provides a basic introduction to Excel including entering and editing cell data, selecting cell ranges, and formatting worksheet data. Learners will also be able to print worksheets, add comments, complete basic calculations and formulas, and create charts using Excel 2007. Certification: Audience: This course is for anyone new to Microsoft Excel, or for individuals looking for an Excel refresher. Features:

Course Summary:

Spreadsheets are used every day for tasks as simple as creating a list of employees or as complicated as performing exceedingly complex calculations. Microsoft Excel is the most frequently used spreadsheet software.

This course will provide information on how to create, edit, format and print spreadsheets, and provides good foundational information for beginning users. Also see Microsoft Word Basics and Microsoft Outlook Basics.

Time: approximately 30 minutes

Learning Objectives:

• Understand the purpose of an Excel spreadsheet and common uses at work and home.
• Recognize common terms and parts of the Excel workbook and a typical spreadsheet.
• Identify what information can go in a cell, as well as basic formulas and functions.

Key Topics Include:

• Getting Started
• Toolbars and Spreadsheet Terms
• Data in a Cell
• Cut, Copy, Paste
• Inserting and Deleting Columns and Rows
• Creating a Series
• Understanding Formulas
• Standard Mathematical Operators
• Order of Operations Review
• Formula Shortcuts
• Autocalculate
• Spreadsheet Formatting - Fonts, Sizes and Styles
• Spreadsheet Formatting - Values and Numeric Labels
• Formatting for Ease of Viewing On-Screen
• Printing a Worksheet
• Saving a Workbook

Microsoft Exchange Server 2003 MCSA/MCSE 70-284 Total Items: 7 Total Time: 16 hour(s) Subscription Term: 12 month(s)

Summary:

This series helps a learner prepare for the MCSA/MCSE 70-284 exam by covering installation, configuration, and troubleshooting techniques for Exchange Server 2003. The series covers, among other topics, managing, monitoring and troubleshooting Exchange computers and organization, as well as managing address lists, security, and the technologies that support Exchange Server 2003. Certification: The tests that this series prepares students to take are a part of earning Microsoft Certified Professional (MCP) status and the Microsoft Certified Systems Administrator (MCSA): Messaging, Microsoft Certified Systems Engineer (MCSE): Messaging, Microsoft Certified Systems Administrator (MCSA) on Microsoft Windows Server 2003, Microsoft Certified Systems Administrator (MCSA) on Microsoft Windows 2000, Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows Server 2003, and Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows 2000 certifications. Audience: This series is for anyone preparing for the MCSA/MCSE Exam 70-284 or anyone who wants an introduction to Microsoft Exchange Server 2003. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

Office 2003 - What's New Series Total Items: 2 Total Time: 2.00 hour(s) Subscription Term: 12 month(s)

Summary:

This series describes products and features that are new in this version of Office and common to each of the applications in the suite. InfoPath and OneNote are new products introduced in this version of Office. The new features include XML support, Smart Documents, the Research task pane, new collaboration tools, and improved developer tools. The series also covers new features in each Office application. Certification: Audience: This series is for anyone who wants to learn about new features in Office 2003. Features: Activities that allow users to apply course concepts in an interactive questioning environment. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

Office 2007 Total Items: 7 Total Time: 17.00 hour(s) Subscription Term: 12 month(s)

Summary:

The new Office package is changing the old interface with new features on an interface now known as the Ribbon. How do you find the commands you already know? What new commands are available in Word, Excel, Outlook, PowerPoint, and Access? Take a look at the changes in Office 2007 and learn how to make the most of them. Certification: Audience: This series is for anyone who wants to be able to locate both old and new commands in the Microsoft Office 2007 applications: Word, Excel, PowerPoint, Access, and Outlook. Features:

Outlook 2003 Series Total Items: 7 Total Time: 25.00 hour(s) Subscription Term: 12 month(s)

Summary:

The Outlook 2003 series of courses teaches learners how to use the major components of the Outlook 2003 program: Mail, Calendar, Contacts, Tasks, and Notes. Topics include navigating between Outlook modules and reading, sending, customizing, and organizing e-mail messages. Learners will also find out how to schedule appointments, add and use information about contacts, and create tasks and notes. In addition, the courses will delve into the collaboration, security, and personalization features of Outlook 2003. Certification: Audience: This series is for anyone who wants to get the most out of using Outlook 2003. Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Audio accompanies each lesson page throughout the course. Show Me Hows allow learners to access instructional demonstrations from all courses in the series. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A glossary provides a reference for definitions of unfamiliar terms. Bookmarking tracks a learner's progress in a course.

Course Summary:

Microsoft Outlook serves as a personal organization and communication software. The most frequently used feature of Outlook is its e-mail component and this training will demonstrate how to create an e-mail, format and send it. Outlook is also used as an organizing tool through its Calendar, Contacts and Tasks sections.

This course is directed toward beginning level users and will demonstrate how to get into the program, maneuver from function to function, and perform basic activities in the most frequently used sections of Outlook. Also see Microsoft Excel Basics and Microsoft Word Basics.

Time: approximately 30 minutes

Learning Objectives:

• Understand the value of Microsoft Outlook as a communication tool.
• Identify the scheduling tools available on the Outlook calendar.
• Identify the methods for attaching files to an e-mail.

Key Topics Include:

• The Impact of E-Mail
• Mail - Creating a Message
• Using "To," "Cc," and "Bcc"
• The Body of Your E-Mail
• The Formatting Toolbar
• Font Type, Size, Color, Style
• Text Alignment and Indents
• Attaching Files to E-Mail
• Managing Your Inbox
• Moving E-Mails to Folders
• Viewing E-Mails
• Replying to E-Mail
• Adding Names to Your Contact List
• Creating a Distribution List
• A Time Management Tool
• Adding to Your Schedule
• Viewing Your Calendar
• Invited Events
• The TaskPad

PowerPoint 2003 Series Total Items: 6 Total Time: 25.00 hour(s) Subscription Term: 12 month(s)

Summary:

The PowerPoint 2003 series is designed for beginning and intermediate PowerPoint users. This series teaches learners about creating and editing presentations and individual slides, outlining presentations, and printing presentations. The courses also detail topics such as formatting presentations and slides and using masters, color schemes, and templates. Learners will find out how to incorporate pictures, clip art, sound, video, and animation into a presentation. Finally, the courses cover how learners can use PowerPoint with the Internet and when collaborating with others. Certification: Audience: This series is for anyone who wants to get the most out of using PowerPoint 2003. Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Audio accompanies each lesson page throughout the course. Show Me Hows allow learners to access instructional demonstrations from all courses in the series. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A glossary provides a reference for definitions of unfamiliar terms. Bookmarking tracks a learner's progress in a course.

Course Summary:

This course will focus on the Windows XP operating system. Specifically, you will be introduced to several basic Windows functions and tips that will make your computing experiences easier and more enjoyable including understanding the basic terminology associated with Windows XP, determining the best methods to navigate through Windows XP and finally recognizing the value that a well-designed operating system offers.

Time: approximately 30 minutes

Learning Objectives:

• Understand the basic terminology associated with Windows XP.
• Determine the best methods to navigate through Windows XP.
• Recognize the value that a well-designed operating system offers.

Key Topics Include:

• Welcome to the Nerve Center
• Which Version is Best?
• Your Computer's Roadmap
• Your Computer's Operating Platform
• Welcome to the Desktop
• Customizing Your Display
• Working with the Taskbar
• Using the Start Menu
• Setting up Application Shortcuts
• System Status at a Glance
• Making Sense of Windows Buttons
• Inside My Computer
• Your Machine's Hard Drive
• External Storage Devices
• The Windows Task Pane
• Tracking Down Lost Information
• Ready and Waiting to Help

Word 2003 Series Total Items: 9 Total Time: 32.00 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed for beginning and intermediate Word users. This series teaches users about creating and editing documents, what's new in the 2003 version, the Word interface, navigating, editing, and working with text, spell checking, printing, formatting, styles, templates, borders, tables, columns, lists, and using images in a document. Certification: Audience: This series is for anyone who wants to get the most out of using Word 2003. Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Audio accompanies each lesson page throughout the course. Show Me Hows allow learners to access instructional demonstrations from all courses in the series. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A glossary provides a reference for definitions of unfamiliar terms. Bookmarking tracks a learner's progress in a course.

Course Summary:

For any organization to operate successfully, the ability to communicate effectively is critical. External and internal communication was made much easier with the advent of Microsoft Word software, the word processing component of Microsoft's Office suite of products.

While Word can be used in a variety of different ways for a variety of different purposes, the focus for the learner of this course will be on basic documents, such as business letters, reports and memos. Upon completion of this course, you should be able to easily generate and save a typical Word document. Also see Microsoft Excel Basics and Microsoft Outlook Basics.

Time: approximately 30 minutes

Learning Objectives:

• Understand how to prepare a letter, report or memo using Microsoft Word.
• Identify methods for formatting documents to fit your specific needs.
• Recognize basic functions on the toolbars and how to use them.

Key Topics Include:

• Opening Word
• The Formatting Toolbar
• Font Size and Style
• Bold, Italics and Underline
• Aligning Text
• Line Spacing
• Numbered and Bullet Points
• Decrease Indent, Increase Indent
• Outside Border
• Highlighting Text
• Font Color
• The Standard Toolbar and Options
• The Menu Bar
• File
• Open
• Save
• Save As
• Print Preview
• Print
• Insert
• Insert - Pictures
• Tools - Spelling and Grammar Check
• Tables

MS Exchange Server 5.5 Total Items: 9 Total Time: 40 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed to help users prepare for the MCSE 70-081 examination, Implementing and Supporting Microsoft Exchange Server 5.5. It covers planning strategies in detail, including planning for installation, migration, backup, administration, and security. The installation and configuration process is explored in detail. Management of folders, backup and restore, and Exchange Server utilities are discussed, along with performance monitoring, system troubleshooting, and mail connectivity. Certification: None Audience: This series is for anyone preparing for the MCSE Implementing and Supporting Microsoft Exchange Server 5.5 Exam 70-081 or anyone who wants to learn how to administer Exchange Server. Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.

Notes 5 Programming Total Items: 6 Total Time: 22 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides an in-depth study of Lotus Notes R5. It provides an introduction to the application's interface and navigation, and covers personal organization utilities such as email, calendars, meetings and appointments, and Address Books in detail. Also covered is the use of Lotus Notes to browse the Web and manage documents. Advanced topics include searching databases, folder creation and management, views, agents, and database replication. An overview of using Notes remotely is also provided in this series. Certification: None Audience: This series is for programmers and advanced users who wish to develop advanced applications for Lotus Notes and Domino. Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A skill assessment generates a customized learning path based on the results of a pre-test.

Novell 560 CNE Total Items: 9 Total Time: 28 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed to help users prepare for the Novell CNE 5 Test 050-639 or CNI Test 050-839. It introduces networking concepts and provides an overview of the administration of NetWare 5. Topics covered include Novell Directory Services, protocol configurations, installation of Novell client software, and the file system. Also covered in this series is NDS and file security, including controlling access to objects, rights, and user context and resource access. Additional topics include application distribution and management using ZENworks and Novell Application Launcher, policy packages, the Help Requester, and distributed printing. Certification: None Audience: This series is for anyone who wants to learn how to administer NetWare 5, or prepare for Novell CNE 5 Test #050-639 or CNI Test #050-839. Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A skill assessment generates a customized learning path based on the results of a pre-test.

Novell 570 CNE Advanced Administration Total Items: 6 Total Time: 18 hour(s) Subscription Term: 12 month(s)

Summary:

This series teaches users how to administer NetWare 5 and also prepares users to take the Novell CNE 5 Test #050-640 or CNI Test #050-840. Users will learn about upgrading and migrating to NetWare 5, managing the server, optimizing performance, and using IP. In addition, they will learn about file systems, storage, queue-based printing, remote access, the FastTrack Internet server, and other topics related to NetWare 5. Certification: None Audience: This series is for anyone interested in learning to administer NetWare 5 or in taking the Novell CNE 5 Test #050-640 or CNI Test #050-840. Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A skill assessment generates a customized learning path based on the results of a pre-test.

Object-Oriented Analysis & Design Total Items: 2 Total Time: 6 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides an overview of object orientation and describes the process for developing object-oriented programming. It explains the development stages of object-oriented programming and how to manage the relationships and hierarchies between objects. It also explains the creation of object-oriented design and analysis systems, including the functions of the object-class, structure, subject, attribute, and service layers. It discusses the concepts of moving from analysis to design, and designing an object-oriented system using the Problem Domain component, the Human Interaction component, and the Data Management component. Certification: None Audience: This series is for anyone who wants an introduction to object-oriented programming. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

Office 2000 Total Items: 8 Total Time: 27 hour(s) Subscription Term: 12 month(s)

Summary:

This series introduces users to the Microsoft Office 2000 environment, including several Office applications. It covers basic tasks common across Office applications, such as navigation, starting and exiting programs, and working with files, and covers text editing and printing functions. An in-depth exploration of document formatting is also provided. This series also provides an introduction to Word (word processing), Excel (spreadsheet), Outlook (electronic mail), PowerPoint (presentation), and Access (database), covering the basic functions of each application. Certification: None Audience: This series is for users who want an introduction to the Office 2000 suite of products. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.

Office XP Upgrade Total Items: 3 Total Time: 10 hour(s) Subscription Term: 12 month(s)

Summary:

This series explains and introduces new and changed features in Office XP applications. Targeted for experienced Office users, the courses in this series highlight the new features of Office XP including task panes, smart tags, and SharePoint Team Services. Additionally, a course is devoted to discussing the most important changes to Word, Excel, Outlook, PowerPoint, Access, and FrontPage. The entire series features the XP interface in the screen captures. Certification: None Audience: This series is for anyone who is upgrading to Office XP and wants to become familiar with the new and changed features of the product. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.

OOP Using C++ Total Items: 3 Total Time: 38 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed for programmers who want to learn C++ to develop object-oriented programs. It covers the parts of a C++ program, variables, constants, expressions, statements, and functions, and examines classes and objects and how these components work in the program flow. The series also discusses pointers, references, arrays, inheritance, and functions. Advanced topics covered include streams, templates, exceptions and error handling, libraries, and object-oriented analysis and design. Certification: None Audience: This series is for the beginning programmer or for the experienced programmer who wants to learn C++. Features: A glossary provides a reference for definitions of unfamiliar terms. Sample program files for all program listings in the course. Answers to the exercises.

Oracle Total Items: 6 Total Time: 36 hour(s) Subscription Term: 12 month(s)

Summary:

This series presents the common features shared by the Oracle Developer/2000 suite of tools, including Forms 4.5, Reports 2.5, Graphics 2.5, and Procedure Builder 1.5. It covers navigation of the development environment and describes editing and debugging features, as well as features that provide object orientation, integration, and OLE2 support. The series covers each tool in greater detail, examining the capabilities and functions of each. Advanced topics covered include the development of applications using Forms and Reports, and the integration of Oracle applications through a single point of entry for the user. Certification: None Audience: This series is for programmers and database administrators who will be using PL/SQL with Oracle database products or Oracle Developer/2000. Features: A glossary provides a reference for definitions of unfamiliar terms. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Exercises allow learners to practice in the actual application being studied.

Oracle 10g Administration Total Items: 17 Total Time: 14.8 hour(s) Subscription Term: 12 month(s)

Summary:

Oracle's new 10g database leverages the power of grid computing to spread tasks across multiple low-cost machines. Learners will be able to install and maintain an Oracle 10g database in an effective, efficient manner. Topics such as the interaction among Oracle components, an understanding of Oracle's architecture, performance monitoring, database security, user management, and backup and recovery techniques are covered. Certification: The test that this series prepares students to take is a part of earning the Oracle Database 10g DBA OCA certification. Audience: This series is for Oracle 10g database administrators who wish to understand Oracle's Optimal Flexible Architecture, Shared Server Architecture, and database interfaces (SQL, Java, C++ and PL/SQL). Features: Flash-based instructional demonstrations applying course concepts. Instructional audio with graphics highlighting key points. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Exercises allow learners to practice in the actual application being studied. Supplied sample files include sample documents, application files, programs, and programming code that enable learners to practice with these files, enhancing the learning experience. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. Bookmarking tracks the learner's progress in a course.

Oracle8 Total Items: 7 Total Time: 30 hour(s) Subscription Term: 12 month(s)

Summary:

This series introduces users to the Oracle 8 relational database management system. It examines its main components and installation, and discusses concepts related to database design, creation, and management, including creating, modifying, and managing tablespaces. Management of files and user accounts is also examined, along with table views and indexes. Advanced topics covered in this series include Oracle processes, job queues, and security monitoring. Data backup and recovery and database replication are also discussed in detail. Certification: None. Audience: This series is for anyone who is interested in learning about the Oracle8 relational database management system, its main components, and how to install it. Features: Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A glossary provides a reference for definitions of unfamiliar terms.

Oracle9i Database Fundamentals 1Z0-031 Total Items: 10 Total Time: 29 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed to help users who have experience with relational databases, SQL, and networking prepare for the Oracle 9i 1Z0-031 exam. Users will be introduced to the major components of an Oracle server and the database structure, and will learn how to create and manage such components as databases, instances, tablespaces, tables, datafiles, storage units, undo data, tables, indexes, data integrity, users, profiles, privileges, and roles. Certification: The test that this series prepares students to take is a part of earning the Oracle9i DBA OCA certification. Audience: This series is for anyone preparing for the Oracle 1Z0-031: Oracle9i DBA Fundamentals I exam, or anyone who wants an introduction to Oracle database fundamentals. Features: Exercises allow learners to practice in the actual application being studied. A glossary provides a reference for definitions of unfamiliar terms. A file containing the text of the exercises. Activities allow learners to apply course concepts in an interactive questioning environment. A skill assessment generates a customized learning path based on the results of a pre-test.

Oracle9i SQL 1Z0-007 Total Items: 11 Total Time: 24 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed to help those who have some experience with relational databases to prepare for the Oracle9i 1Z0-007 exam. Certification: The tests that this series prepares students to take are a part of earning the Oracle9i DBA OCA, the Application Developer R.6i OCP and Application Developer R.9i OCA certifications. Audience: This series is for anyone who is interested in learning more about Oracle9i SQL. Features: Exercises allow learners to practice in the actual application being studied. A glossary provides a reference for definitions of unfamiliar terms. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A skill assessment generates a customized learning path based on the results of a pre-test.

Outlook 2002 Total Items: 5 Total Time: 18 hour(s) Subscription Term: 12 month(s)

Summary:

This series teaches users how to use the major components of Outlook: Outlook Today, Contacts, Inbox, Calendar, Notes, and Tasks. Topics include navigating between components in Outlook; adding and using information about contacts; reading, sending, customizing, and organizing e-mail messages; scheduling appointments, events, and meetings; and creating tasks and notes. Certification: None Audience: This series is for anyone who wants to learn more about Outlook 2002. Features: Exercises allow learners to practice in the actual application being studied. A glossary provides a reference for definitions of unfamiliar terms. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A skill assessment generates a customized learning path based on the results of a pre-test.

Paint Shop Pro 5 Total Items: 2 Total Time: 9 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides an introduction to using Paint Shop Pro 5 to create graphics. It describes how to create, open, and save files, and how to perform basic manipulations such as cropping, resizing, changing colors, and rotating images. Advanced topics presented include using the Image Browser, adjusting an image's brightness, contrast, hue, saturation, and lightness, working with layers, text, and drop shadows, and printing images. Certification: None Audience: This series is for anyone who wants to get started using Paint Shop Pro 5. Features: Exercises allow learners to practice in the actual application being studied. A glossary provides a reference for definitions of unfamiliar terms. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.

Photoshop Total Items: 6 Total Time: 19 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed to introduce users to the functions of Photoshop. An overview of managing graphics files is provided, including navigating the Photoshop interface, opening, closing, and saving files, and changing image resolution and size. An explanation of different graphics formats is provided. Other topics covered in this series include the color, paint, pen, and brush tools, selecting, cropping, and retouching images, and using text, files, and actions. Advanced features covered include creating and manipulating layers, using plug-ins, and the Transform command. Image manipulation techniques are also discussed, including lighting, sharpening, blurring, and adjusting focus. Certification: None Audience: This series is for anyone who wants to get the most out of using Photoshop. Features: Exercises allow learners to practice in the actual application being studied. A glossary provides a reference for definitions of unfamiliar terms. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A skill assessment generates a customized learning path based on the results of a pre-test.

Photoshop 7 Total Items: 13 Total Time: 44 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed for beginning and intermediate Photoshop users. This series teaches users about image editing, what's new in version 7, the Photoshop interface, pixels, saving and printing, using the tools, making and modifying selections, layers, creating text effects, filters, color correction, and web graphics. Certification: None Audience: This series is for anyone who wants to get the most out of using Photoshop 7. Features: Exercises allow learners to practice in the actual application being studied. A glossary provides a reference for definitions of unfamiliar terms. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A skill assessment generates a customized learning path based on the results of a pre-test.

Photoshop CS Total Items: 7 Total Time: 33 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides learners with an overview of the most frequently used features of Photoshop CS. It teaches learners about navigation, selection, layers, layer styles, adjustment layers, layer masks, filters, color, as well as a variety of painting, drawing, and text tools. Learners will also become familiar with using Photoshop CS for image output and Web design. Certification: None Audience: This series is for anyone who is interested in learning more about Photoshop CS. Features: Exercises allow learners to practice in the actual application being studied. A glossary provides a reference for definitions of unfamiliar terms. Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A skill assessment generates a customized learning path based on the results of a pre-test. Audio accompanies each lesson page throughout the course. Show Me Hows allow learners to access instructional demonstrations from all courses in the series. Activities allow learners to apply course concepts in an interactive questioning environment. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. Bookmarking tracks the learner's progress in a course.

PHP and MySQL Total Items: 15 Total Time: 43 hour(s) Subscription Term: 12 month(s)

Summary:

This series teaches learners to create dynamic Web sites. Learners will be able to apply their knowledge to the creation of dynamic Web applications such as content management, user registration, and e-commerce. Certification: None Audience: This course is for anyone who would like to create dynamic Web sites using PHP and MySQL. Features: Exercises allow learners to practice in the actual application being studied. A glossary provides a reference for definitions of unfamiliar terms. Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A skill assessment generates a customized learning path based on the results of a pre-test. Supplied sample files include sample documents, application files, programs, and programming code that enable learners to practice with these files, enhancing the learning experience. Activities allow learners to apply course concepts in an interactive questioning environment. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. Bookmarking tracks the learner's progress in a course.

PowerBuilder 9 Advanced Development Total Items: 5 Total Time: 12 hour(s) Subscription Term: 12 month(s)

Summary:

This series describes the changes and additions learners will encounter when they move from earlier versions to PowerBuilder 9. It addresses the use of tools such as OrcaScript, InfoMaker, and DataWindows. Certification: None Audience: This series is for developers who know and use PowerBuilder who want to learn the new features of PowerBuilder 9, enhancing their ability to build client/server applications. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

PowerPoint 2000 MOS Total Items: 5 Total Time: 16 hour(s) Subscription Term: 12 month(s)

Summary:

This series shows users how to create presentations using PowerPoint 2000. The series is designed to help users prepare for the MOS PowerPoint 2000 Core examination. The basics of PowerPoint, including navigation, templates, copying and deleting slides, and modifying the Slide Master, are presented. Detailed information on layout concepts and inserting text is provided, as well as how to integrate graphics and tables in presentations. Advanced topics covered include adding custom features and formatting, producing notes and handouts, running a slide show, and Web-based features such as hyperlinks, emailing slides, and publishing to the Web. Certification: MOS Audience: This series targets anyone preparing for the MOS PowerPoint 2000 Core exam. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.

PowerPoint 2002 Total Items: 5 Total Time: 17 hour(s) Subscription Term: 12 month(s)

Summary:

This series teaches the user how to create presentations and edit page layouts. The user will learn how to add text, graphics and tables to slides. The series also discusses customizing individual slides as well as the entire slide presentation. This series is designed for anyone who is interested in learning about the features of PowerPoint 2002. Certification: None Audience: This series is designed for anyone who is interested in learning about the features of PowerPoint 2002. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.

Project 2000 MOS Total Items: 6 Total Time: 21 hour(s) Subscription Term: 12 month(s)

Summary:

This series teaches users to manage projects using Microsoft Project 2000, and is intended as preparation for the Project 2000 Microsoft Office Specialist (MOS) Core Proficiency exam. Topics include starting projects and customizing settings; organizing and scheduling tasks; assigning resources and managing workloads; tracking and reporting progress; and communicating with the project team using Project Central. Certification: MOS Audience: This series is for anyone preparing for the MOS Project 2000 Core certification examination. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.

Project 2003 Total Items: 10 Total Time: 30 hour(s) Subscription Term: 12 month(s)

Summary:

The Project 2003 series is designed to help learners with the basics of Microsoft Office Project 2003. This series explains how to set up a project; manage project files; create a task list; schedule tasks; view a schedule; define and assign resources and costs; track a project; and analyze progress and revise a schedule. Certification: None Audience: This series is for anyone who wants to get the most out of using Microsoft Office Project 2003. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Audio accompanies each lesson page throughout the course. Show Me Hows allow learners to access instructional demonstrations from all courses in the series. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Activities allow learners to apply course concepts in an interactive questioning environment. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. Bookmarking tracks the learner's progress in a course.

Project Server 2003 Total Items: 6 Total Time: 17 hour(s) Subscription Term: 12 month(s)

Summary:

This series presents information on planning, installing and implementing Project Server 2003. Topics include outlining an implementation strategy, installing and configuring Project Server and peripheral software, managing users, groups, and projects, customizing PWA, creating projects, and working with project tasks and documents. Certification: None Audience: This series shows learners how to plan for the implementation of Project Server 2003. It provides insight into the process that needs to be followed in order to ensure that the organization accepts the changes resulting from Project Server implementation, and to make the transition successful and smooth. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. Show Me Hows allow learners to access instructional demonstrations from all courses in the series. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Activities allow learners to apply course concepts in an interactive questioning environment. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. Bookmarking tracks the learner's progress in a course.

QuickBooks Series Total Items: 10 Total Time: 30.00 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed for users who want to use QuickBooks 6.0 as a business accounting system. An overview of the application is presented, including using the EasyStep Interview process to enter basic company information and set up accounts. Tasks covered including setting up company records, entering historical data, managing accounts, and creating lists, reports, and graphs. Managing invoices, sales tax information, bills, and assets is also covered. Additional topics covered include managing payroll and employee data, managing taxes, online banking, and creating budgets. QuickBooks is a registered trademark or registered service mark of Intuit Inc., or one of its subsidiaries, in the United States and other countries. Certification: Audience: This series is for anyone who requires a business accounting program and wants to get the most out of using QuickBooks. Features: Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

QuickBooks 2004 Series Total Items: 7 Total Time: 33.00 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed for learners who want to use QuickBooks 2004 as a business accounting system. Tasks covered include using the EasyStep Interview to set up QuickBooks; adding accounts and customers; setting up security; tracking invoices, purchases, and payments; using timesaving features; recording inventory and assets; and working with taxes, equity, and liabilities. QuickBooks is a registered trademark or registered service mark of Intuit Inc., or one of its subsidiaries, in the United States and other countries. Certification: Audience: This series is for anyone who wants to optimize their use of QuickBooks. Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Audio accompanies each lesson page throughout the course. Show Me Hows allow learners to access instructional demonstrations from all courses in the series. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A glossary provides a reference for definitions of unfamiliar terms. Bookmarking tracks a learner's progress in a course.

Rational Unified Process Total Items: 7 Total Time: 18 hour(s) Subscription Term: 12 month(s)

Summary:

The Rational Unified Process series is designed to provide learners with an introduction to the RUP software engineering process and framework. The series explains the software development principles behind the RUP and shows learners how to apply the RUP in their own organizations. Certification: None Audience: This series is for anyone who is interested in learning to understand and use the Rational Unified Process. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Activities allow learners to apply course concepts in an interactive questioning environment.

RDBMS Total Items: 1 Total Time: 4 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides an introduction to relational database management systems. The series covers basic types of databases, data integrity, the relational model, entity relationship modeling, ormalization, and performance measurement. Certification: None Audience: This series is for programmers and database administrators who want to learn more about relational database principles. Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises.

RPG IV Programming Total Items: 13 Total Time: 38 hour(s) Subscription Term: 12 month(s)

Summary:

This series introduces the users to RPG IV, the popular AS/400 and iSeries programming language. The users will learn about the history of the language, RPG IV specifications, file access and manipulation. After completing the courses in this series, the users will be able to write RPG IV programs using structured design and modular programming concepts. Certification: None Audience: This series is for programmers who will be writing programs in RPG IV. Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A skill assessment generates a customized learning path based on the results of a pre-test.

SAP R/3 Release 4.6 Total Items: 5 Total Time: 11 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides an overview of SAP R/3 Release 4.6. It examines the new features of Release 4.6, using the interface, and working with the User Menu. Using the task screen is covered in detail, including how to use the tool bar and menu bar with tasks. Users are shown how to enter a basic task, how to search for and modify previously-entered tasks, and how to print tasks. Additional topics covered include methods for optimizing your installation of R/3 by adding shortcuts and favorites and configuring the GUI, using multiple sessions, and using R/3 help functions. The series also discusses how to create and use reports. Certification: None Audience: This series is for anyone who wants to learn how to use SAP R/3 Release 4.6. Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A skill assessment generates a customized learning path based on the results of a pre-test.

SAS Total Items: 9 Total Time: 39 hour(s) Subscription Term: 12 month(s)

Summary:

This series introduces users to the SAS system, the basic data concepts and the structure of the SAS programming language. It discusses the basic statements used when coding SAS programs, using the SAS log to troubleshoot coding errors, and the different modes for executing SAS. The series also covers optional statements used to modify data, and statements and options available to program features in the DATA step. Creating specialized output and basic statistical procedures are also covered. Additional topics examined include using Display Manager to run SAS jobs interactively, SAS data libraries, using SQL in SAS, and combining and updating SAS data sets. Certification: None Audience: This series is for end users, programmers and business professionals who are new to SAS. Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Activities that allow users to apply course concepts in an interactive questioning environment. A skill assessment generates a customized learning path based on the results of a pre-test.

SAS 8 Total Items: 9 Total Time: 38 hour(s) Subscription Term: 12 month(s)

Summary:

This series introduces users to the SAS 8 system, the basic data concepts and the structure of the SAS programming language. It discusses the basic statements used when coding SAS programs, using the SAS log to troubleshoot coding errors, and the different modes for executing SAS. The series also covers optional statements used to modify data, and statements and options available to program features in the DATA step. Creating specialized output and basic statistical procedures are also covered. Additional topics examined include using Display Manager to run SAS jobs interactively, SAS data libraries, using SQL in SAS, and combining and updating SAS data sets. Certification: None Audience: This series is for end users, programmers and business professionals who are new to SAS. Features: A glossary provides a reference for definitions of unfamiliar terms. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Activities that allow users to apply course concepts in an interactive questioning environment. A skill assessment generates a customized learning path based on the results of a pre-test.

Server 2003 Security Admin MCSA/MCSE 70-299 Total Items: 5 Total Time: 11 hour(s) Subscription Term: 12 month(s)

Summary:

This series prepares learners for the MCSA/MCSE 70-299 exam. It covers implementing, managing, and troubleshooting Windows Server 2003 security policies, remote access, PKI, IPSec, and wireless networks. Certification: The tests that this series prepares students to take are a part of earning Microsoft Certified Professional (MCP) status and the Microsoft Certified Systems Administrator (MCSA): Security on Microsoft Windows Server 2003, Microsoft Certified Systems Engineer (MCSE): Security on Microsoft Windows Server 2003, and the Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows Server 2003 certifications. Audience: This series is for anyone preparing for the Microsoft Certification Exam 70-299, or for anyone who wants to learn more about implementing and administering security in a Windows Server 2003 network. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

SharePoint 2003 Total Items: 5 Total Time: 16 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides learners with the information they need to use SharePoint 2003 to help their organization manage their documents and files, as well as to enable their users to collaborate with one another. In addition to teaching the every-day user how to manage documents, lists, and tasks, it also teaches the Site Administrator how to set up and manage SharePoint sites and libraries. Certification: None Audience: This series is for anyone who would like to learn to manage documents, lists, and tasks, or to set up and manage SharePoint sites and libraries using Microsoft SharePoint 2003. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Audio accompanies each lesson page throughout the course. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Bookmarking tracks the learner's progress in a course.

Solaris 8 System Administrator 310-011 Total Items: 11 Total Time: 31 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides comprehensive coverage of Solaris 8 system administration; it is designed to help users prepare for the Sun Certified System Administrator for Solaris 8 Operating Environment, Part I exam. It covers basic topics such as installation methods, the boot process, and system shut down. The OpenBoot environment and architecture are discussed, along with the use of user and group logon accounts, and software package administration. System security and protection of data is covered, including remote connection. An introduction to Solaris processes and their management is provided, and file systems, files, and directories are covered in detail. Additional topics covered in this series include disk configuration, backup and recovery, the viEditor, shell programming, and print administration. The series concludes with a practice exam that helps the user self-assess readiness for the certification exam. Certification: The test that this series prepares students to take is a part of earning the Sun Certified System Administrator for the Solaris 8 Operating System certification. Audience: This series is for anyone preparing for the Sun Certified System Administrator for Solaris 8 Operating Environment, Part I exam; or anyone who is interested in learning more about Solaris 8 system administration. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. A file containing the text of the exercises. Activities that allow users to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied.

Solaris 9 System Administrator 310-014/310-015 Total Items: 7 Total Time: 17 hour(s) Subscription Term: 12 month(s)

Summary:

This series helps the learner prepare for the two exams required to obtain the Sun Certified System Administrator for Solaris 9 certification (310-014 and 310-015). After taking the series, learners will be able to perform essential system administration procedures and administer a networked server running on the Solaris operating system. Certification: The test that this series prepares students to take is a part of earning the Sun Certified System Administrator for the Solaris 9 Operating System certification. Audience: This series is for anyone preparing for Sun Certified System Administrator (SCSA) Exams 310-014 and 310-015 or anyone who wants an introduction to essential Solaris 9 system administration procedures. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Bookmarking tracks the learner's progress in a course. Search text enables learners to rapidly search all text within a course to easily retrieve information required.

SQL for the Windows Environment Total Items: 10 Total Time: 21 hour(s) Subscription Term: 12 month(s)

Summary:

SQL is the most widely-used database language. Acquiring a good working knowledge of SQL is an important skill for anyone who interacts with databases. Short, focused lessons start with simple data retrieval and progress to complex topics such as using joins, subqueries, stored procedures, and table constraints. Certification: None Audience: This series is for anyone who wants to use Structured Query Language (SQL) in a Windows Environment. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Bookmarking tracks the learner's progress in a course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. Supplied sample files include sample documents, application files, programs, and programming code that enable learners to practice with these files, enhancing the learning experience. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.

SQL Server 2000 Admin MCDBA MCSA MCSE 70-228 Total Items: 7 Total Time: 13 hour(s) Subscription Term: 12 month(s)

Summary:

The SQL Server 2000 Admin MCDBA MCSA MCSE 70-228 series is designed to help learners prepare to take and pass Microsoft's exam number 70-228: Installing, Configuring, and Administering Microsoft SQL Server 2000 Enterprise Edition. This series teaches learners how to install SQL Server 2000 and configure advanced options. The series also teaches learners how to manage databases and objects, create a disaster recovery plan, troubleshoot data integrity issues, extract and secure data, automate tasks, and optimize performance. Certification: The tests that this series prepares students to take are a part of earning Microsoft Certified Professional (MCP) status and the Microsoft Certified Database Administrator (MCDBA) on Microsoft SQL Server 2000, Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows 2000, Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows NT 4.0, and Microsoft Certified Systems Administrator on Microsoft Windows 2000 certifications. Audience: This series is for anyone preparing for the Microsoft SQL 2000 Administration 70-228 certification exam or for anyone who wants to learn more about databases. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

SQL Server 2000 Database Design MCSE 70-229 Total Items: 9 Total Time: 21 hour(s) Subscription Term: 12 month(s)

Summary:

This series of courses serves as preparation for Microsoft Exam 70-229: "Designing and Implementing Databases with Microsoft SQL Server 2000 Enterprise Edition," which is one of several electives for the MCSE certification track, and a core requirement for MCDBA certification. Topics covered include developing a logical data model, implementing the database and objects, retrieving and modifying data using Transact-SQL and XML, using indexes and views, programming business logic (stored procedures, functions, views, triggers), tuning and optimizing data access, and designing a database security plan. This series is tightly focused on exam preparation and review, not on providing general knowledge. Some background knowledge and hands-on experience with enterprise systems and relational databases is assumed. Certification: The tests that this series prepares students to take are a part of earning Microsoft Certified Professional (MCP) status and the Microsoft Certified Database Administrator (MCDBA) on Microsoft SQL Server 2000, Microsoft Certified Systems Engineer on Microsoft Windows 2000, Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows NT 4.0, Microsoft Certified Solution Developer (MCSD) for Microsoft .NET, Microsoft Certified Solution Developer (MCSD), and Microsoft Certified Application Developer (MCAD) for Microsoft .NET certifications. Audience: This series is for anyone preparing for Microsoft Exam 70-229: "Designing and Implementing Databases with Microsoft SQL Server 2000 Enterprise Edition." Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Activities that allow users to apply course concepts in an interactive questioning environment.

SQL Server 2005 MCTS 70-431 Total Items: 11 Total Time: 26 hour(s) Subscription Term: 12 month(s)

Summary:

This series explains how to install, configure, and use SQL Server 2005. Certification: The test that this series prepares students to take is a part of earning the Microsoft Certified Technology Specialist: SQL Server 2005 certification. Audience: This series for anyone who's preparing to take the SQL Server 2005 MCTS 70-431 exam, or for anyone who wants to learn more about SQL Server 2005. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. Activities allow learners to apply course concepts in an interactive questioning environment. Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. Bookmarking tracks the learner's progress in a course.

SQL Server 6.5 Total Items: 6 Total Time: 46 hour(s) Subscription Term: 12 month(s)

Summary:

This series provides an overview of Microsoft SQL Server 6.5. The SQL Enterprise Manager and its use for creation and management of database objects is explained in detail. Instructions for installing SQL Server 6.5 and setting up physical and mirror devices is provided, along with instructions on implementing security, user administration, and configuring replication. Database administration is covered in detail, including creating and maintaining databases and database logs, and using OBCC for maintenance. Advanced topics covered include system management, remote and distributed management options, and performance tuning. Certification: None Audience: This series is for anyone who wants an introduction to SQL Server 6.5 database objects and SQL Enterprise Manager. Features: A glossary provides a reference for definitions of unfamiliar terms. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises.

SQL Server 7 Admin Total Items: 19 Total Time: 60 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed to help users understand a comprehensive array of topics, including planning a security strategy, SQL Server 7.0 system requirements, planning for system migration and replication, and server installation. System configuration, management of security, accounts, permissions, and the database, and backup and restores are also covered. Additional topics covered include the management of a variety of tasks, including replication, server jobs, events, alerts, linked servers, and remote servers; monitoring events, system optimization, and tuning resource usage. Server repair and troubleshooting strategies are also discussed. Certification: None Audience: This series is for database administrators who want to learn how to administer SQL Server 7.0. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Activities that allow users to apply course concepts in an interactive questioning environment.

Sun Java 2 Developer SCJD CX-310-252A/CX-310-027 Total Items: 4 Total Time: 10 hour(s) Subscription Term: 12 month(s)

Summary:

This series shows learners how to design, create, test, and submit an application that meets the standards for the programming assignment portion of Sun's Java 2 Developer certification. It also explains the format and objectives of the essay exam portion of the Java 2 Developer certification. Certification: The test that this series prepares students to take is a part of earning the Sun Certified Java Developer (SCJD) certification. Audience: This series is for experienced Java programmers who are preparing for the programming assignment component (CX-310-252a) of the Sun Certified Developer for the Java 2 Platform certification. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. Sample program files for all program listings in the course.

Sybase Total Items: 7 Total Time: 23 hour(s) Subscription Term: 12 month(s)

Summary:

This series is designed to introduce database administrators to using and managing Sybase System 11. It covers an overview of Sybase SQL Server, the client/server system model, and the tools and components of Sybase System 11. It discusses using SQL Server to create, manage, and access database information, and the tasks and commands of a system administrator. Additional topics covered in this series include management of user accounts and groups, granting and revoking permissions, basic T-SQL programming commands and functions, and using T-SQL commands to create database queries, manipulate data, join queries, create subqueries, and insert and modify data. Certification: None Audience: This series is for database administrators who want to learn about using and managing Sybase System 11. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test. Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.

TCP/IP Total Items: 10 Total Time: 40 hour(s) Subscription Term: 12 month(s)

Summary:

This series introduces TCP/IP concepts and is designed to help users prepare for the MCSE Exam 70-59. An overview of using TCP/IP with several different operating systems is provided, including a discussion of the OSI reference model, networking, and TCP/IP models. A detailed explanation of the TCP/IP Application layer and how data is processed is also provided, including discussion of data delivery and routing. The installation, configuration, and management of Microsoft TCP/IP, IIS, and other network services is explored, along with printing services and DHCP. NetBIOS name resolution methods are examined, as well as the DNS Server. Advanced topics covered in this series include managing DNS and TCP/IP, file transfer, interactive and printing utilities, Network Monitor, SNMP, Performance Monitor, RAS hardware, PPTP, and various troubleshooting strategies. Certification: MCSE Exam 70-059 Audience: This series is for anyone preparing for the MCSE Exam 70-59 or anyone who wants an introduction to TCP/IP concepts. Features: A glossary provides a reference for definitions of unfamiliar terms. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.

UML 2.0 Series Total Items: 4 Total Time: 9.00 hour(s) Subscription Term: 12 month(s)

Summary:

The UML 2.0 series is designed to provide learners with an introduction to the Unified Modeling Language. This series teaches learners how to illustrate object-oriented systems by using various types of UML diagrams, such as class diagrams, sequence diagrams, state machine diagrams, and activity diagrams. Certification: Audience: This series is for anyone who is interested in learning to understand and use UML 2.0. Features: Exercises allow learners to practice in the actual application being studied. A file containing the text of the exercises. Activities that allow users to apply course concepts in an interactive questioning environment. A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.

UNIX Systems Total Items: 6 Total Time: 39 hour(s) Subscription Term: 12 month(s)

Summary:

This series presents the features of UNIX that are most useful to new users, as well as system administration tasks and process management. Basic features discussed include logging in and out, file administration, command processing, displaying text, and using mail. UNIX shells - Bourne, Korn, and C - are presented, including a comparison of their advantages and disadvantages, and writing basic shell programs that include repetitions, conditional statements, and functions. Many system administration tasks are discussed, including installation, file systems, user accounts, system accounting, performance monitoring, device management, and security. Advanced topics covered in the series include how to control UNIX programs, how to start and kill programs, and prioritizing processes. Certification: None Audience: This series is for anyone who is new to UNIX or who wants to expand what they already know about UNIX.

Visio 2002 Total Items: 10 Total Time: 36 hour(s) Subscription Term: 12 month(s)

Summary:

This series introduces users to Microsoft Visio 2002, a powerful diagramming and drawing application that can be used to create business and technical diagrams. Learners will study the basics of the Visio 2002 interface and tools, explore the templates, stencils, and pre-defined shapes provided with Visio, and construct simple Visio diagrams. Certification: None Audience: This series is for users who have some familiarity with Windows applications and who want to get the most out of Visio 2002. Features: Exercises allow learners to practice in the actual application being studied. A glossary provides a reference for definitions of unfamiliar terms. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. A skill assessment generates a customized learning path based on the results of a pre-test. A file containing the text of the exercises. Activities allow learners to apply course concepts in an interactive questioning environment.

Visual Basic .NET for Web MCSD/MCAD 70-305 Total Items: 8 Total Time: 19 hour(s) Subscription Term: 12 month(s)

Summary:

This series explains how to develop and implement Web-based applications with Web forms, ASP.NET, and the Microsoft .NET Framework. Specific topics presented are web forms, controls, user interface navigation, data binding and manipulation, error handling, components, assemblies, web services, globalization, legacy code, as well as deploying and maintaining web applications. Certification: The tests that this series prepares students to take are a part of earning Microsoft Certified Professional (MCP) status and the Microsoft Certified Solution Developer (MCSD) for Microsoft .NET, Microsoft Certified Application Developer (MCAD) for Microsoft .NET, and Microsoft Certified Database Administrator (MCDBA) on Microsoft SQL Server 2000 certifications. Audience: This series is for anyone preparing for the Developing and Implementing Web Applications with Visual Basic .NET and Visual Studio .NET MCSD/MCAD 70-305 certification exam, or for anyone who wants to learn more about designing web applications using .NET. Features: A glossary provides a reference for definitions of unfamiliar terms. A skill assessment generates a customized learning path based on the results of a pre-test.