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The aftermarket parts and service industry needs qualified personnel to drive sales and provide top-notch customer service. Recognizing this need, the Auto International Association (AIA) segment of the Automotive Aftermarket Industry Association (AAIA) created its certification program in 1989. The program was designed to help create "real experts" in the import parts business through a process that teaches and tests a range of technical skills and knowledge needed by today's counterperson. Two new and improved import nameplate certification tests - the Imports Parts Specialist and Master's Level Import Parts Specialist were released in 2009. The testing is provided in two phases. Applicants must achieve the Specialist level before attempting the Master's level. The completion of these tests fulfills a testing prerequisite for the University of the Aftermarket Automotive Aftermarket Professional (AAP) designation. Click here to see what the industry is saying about the AIA tests. |
 
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